Griswold Home Care for New Castle County

4.8

Home Health Care
Wilmington, DE

About this business

Healthcare Home Health Care

Location details

5145 West Woodmill Drive, #22, Wilmington, DE, 19808, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8138 reviews

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Lisa G.

3 years ago

I can't even put in words how wonderful our experience was- Incredible

Business response:

Thank you so much for your positive review. We do everything we can to exceed client expectations and we are very proud to serve our clients well. Anne Eidschun Director

Jeff S.

3 years ago

Working with Griswold has been a wonderful experience. I came to them at a time when my dad needed 24/7 care. The office staff was very helpful in seeing his transition from a skilled nursing facility back into his home. They arranged care and were very informative. The in home care giver is very dedicated. She sees to my dad's needs and is extremely patient. She shows a genuine concern for him. I am very confident in these services and would highly recommend this company for the care of loved ones.

Business response:

Jeff, Thank you so much for the kind words. We have been in business for 35 years and we do everything we can to make sure that we match the right caregiver with a person's loved one. I appreciate your sharing this feedback. Our clients know best if we are doing a good job and fulfilling the expectations. Anne

Andrea L.

3 years ago

We have not used Griswold's services just yet, but when we do, we are confident that they would do an amazing job. I was calling around to see what services were available for my mother, and in return received a lot of help. My father and I had an appointment to discuss details, of what we were hoping to have available to my mother. My mother who was in a rehabilitation center at the time had an appointment as well. A video conference was used at the facility to show my mother's strengths and weaknesses to assist in the proc... read more

Business response:

Andrea,. Thank you so much for taking the time to relay your experience with our office. I sincerely appreciate your kind words. Navigating the senior journey is not easy and we enjoy being able to make suggestions, provide information and provide any help we can when it is most needed. Anne Eidschun Director

David D.

4 years ago

Ann is the best. Our family of adult children needed a break from taking care of our elderly mother on very short notice and Ann was able to move heaven and earth to get our mother the care she needed with wonderful overnight nurses- at a very reasonable price. Mom was happy with the care and attention she received and so are we. Highly recommend.

Sarah K.

4 years ago

I haven't used their services yet, but I'm planning on it! I was calling around, seeking answers and help, Anne the owner called me herself. The receptionist was phenomenal, knowledgeable, and didn't waste my time at all. She said Anne would call, but I wasn't sure. She called and walked me through everything I could do! I was amazed! I told her we couldn't afford her services right now but that's exactly what we were looking for, she knows her customer service skills and they go a long long way in such an emotional, sad, an... read more

Teresa A.

4 years ago

Anne was so very helpful to me during a very emotional time. I appreciate her help and feedback. And I feel like I could call her back anytime, for guidance, or just listen to a friendly ear. Thank you Anne

Cecilia M.O.T. Senior C.

4 years ago

Griswold has been great! Owner herself is very involved and everyone is very customer service oriented. Have referred many clients to them for service.

Geoffrey H.

5 years ago

Christie is a gem. She is always coming up with new and creative ways to recognize communities and organizations for their hard work. She is the silver lining in the clouds.

Mike H.

5 years ago

Griswold has been a huge help to our family ever since Dad had a fall and needed to be put into a nursing home. During Covid it has been very difficulty to find help to stay with my Dad but Anne and her team were incredibly helpful and responsive figuring out a solution. They even followed up with me while they were on vacation!