This profile has been claimed by the business owner or representative.
3200 Heritage Cir, Hendersonville, NC, 28791, United States
Get directionsIncredible sense of community among the residents, yet the privacy of individual one, two or three bedroom, detached homes. Staff are friendly and approachable. Setting conveys a sense of a little village, and only a few minutes away from good quality medical care.
Business response:
Steve, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Heritage Hills Senior Living.
Heritage Hills has been a wonderful place for my parents. They were able to make their house their own, while being able to keep their dog. There are many activities available, the dining hall offers a good meal every day, & transportation for errands is available. Most importantly... the neighbors are friendly & kind. This has definitely been the best place for them. I'd recommend Heritage Hills to anyone.
Business response:
Thank you Eyrin for your positive recommendation of Heritage Hills Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
They take good care of her my aunt I feel like she is safe there she's clean feed her clothes are in her room and not lost wish I would have moved her sooner.
Business response:
Hi Teresa, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
We toured the independent living choices in this community and were so impressed we signed up for the waiting list 2 days later. You get an unattached house with garage for your monthly rent with significant amenities such as utilities, water, garbage service, all maintenance, and six meals a week. The grounds, both for the individual houses and for the common areas, were very neat and well-kept. The only thing we didn’t like was the greyish hard surface flooring they are putting in all units as they become available for new... read more
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your tour and that our community and amenities made such a great impression. We look forward to welcoming you soon!
All of the living units are in one story, detached homes. There are no high-rise apartments. The feeling is that of a little village rather than a big facility. The activities are impressive, despite having less physical offerings that larger facilities might have, su- ch as Pickleball courts or big gyms or swimming pools or things of that nature. Both staff and residents are extremely friendly and welcoming. The whole place has a nice field to it.
Business response:
Thank you Steve for your positive recommendation of Heritage Hills Senior Living! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Low staff to client ratios - they are friendly, engaging and available. She doesn't complain about the meals and they seem to be her favorite part of the day. Activities are a little less enriching but I also presume that's her nature of being a recluse so getting involved was never her nature anyway
Business response:
Hi Kim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
My daughter and I met with the director. We were given an overview of thr facility and all of our questions were answered. We were able to see a cottage that was in transition. The property left me with a feeling of peace and tranquility which I haven't felt in previous properties we have visited.
Business response:
Hi Phyllis W, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Heritage Hills. Thank you again, we hope that you have a great day!
I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.
Business response:
Hi Paige, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
We moved my grandmother into the memory care at Heritage Hills and they were very helpful throughout the whole process. Everyone was so nice and I really appreciated the professionalism they exhibited.
Business response:
Thank you Victoria S for your positive recommendation of Pacifica Senior Living Heritage Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Heritage Hills Senior Living has a 4.7 star rating with 198 reviews.
Heritage Hills Senior Living is open now. It is open 24/7.