This profile has been claimed by the business owner or representative.
Heritage Place Assisted Living & Memory Care
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
621 Old Hwy 1187, Burleson, TX, 76028, United States
Get directions
What we like the most about the community is that their staff are very attentive and compassionate. The culinary options are wonderful and high quality. Yes, we would recommend Heritage Place Assisted Living to other families.
We like the staff even though it changes often. They could improve on the food choices and getting residents out of their rooms for activities and meals.
The executive director was let go during the time my husband was there, so the staff turnover was a concern. I think the staff really cared for the residents from my interaction with them. Overall I thought it was pretty good.
The staff is wonderful and the facility is nice. The housekeeping could be a bit better. Communication is wonderful. I would definitely recommend this community to others.
We toured Heritage Place during our search for Assisted Living for our loved one. This facility was high on our list! The atmosphere was fabulous, staff members even came up to us to introduce themselves! We had a very thorough tour and all of our questions were answered. They also gave us a monthly Activity Schedule, brochure, and guide.
The staff members were very helpful and accommodating. They did not hesitate to answer any questions or address any needs. They made us feel like Mom was their most important resident. Mom really liked her studio apartment. It was well organized and very clean. I myself thought it could be a bit larger to accommodate visitors. I think we should have gone with the one bedroom apartment. I would absolutely recommend Heritage Place.
The main thing that sticks out to use about Heritage Place is the staff, they are incredibly helpful and check on my loved one regularly and help her get to wherever she needs to be. I would recommend Heritage Place to others families.
Charge for every thing. Just fired a lot of staff and managers. No good reasons that I saw
Business response:
Hi there! We appreciate you taking the time to leave a review of Heritage Place Assisted Living & Memory Care. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current and former residents. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, Stacy Campbell, at 214.263.57... read more
Staff is different daily, No stability. Housekeeping is poor. The move in was not good. Meals were poor, especially in Memory Care. Improvement needed in all areas, except the Director and Concierge. I could not recommend this facility.
Frequently asked questions about Heritage Place Assisted Living & Memory Care
How is Heritage Place Assisted Living & Memory Care rated?
Heritage Place Assisted Living & Memory Care has a 3.9 star rating with 211 reviews.
When is Heritage Place Assisted Living & Memory Care open?
Heritage Place Assisted Living & Memory Care is open now. It is open 24/7.