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Heritage Place Assisted Living & Memory Care
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
621 Old Hwy 1187, Burleson, TX, 76028, United States
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Beautiful facility, very friendly, and the care staff have been exceptional. One main area for improvement is the dining room. Not enough staff and the food is not good and not well planned. One nite I was there to visit my Mom and they served pizza and corn. Not very nutritious or easy for seniors to eat. Have complained multiple times about the food and food service but no improvement , the servers are great, just not enough of them to take care of everyone.
Business response:
Thank you for sharing your concern with us, your feedback is important. We are sorry that you have experienced poor food quality at Heritage Place Assisted Living. We would like to invite you to a meeting to discuss your concerns. Please contact Tim Smith, the Interim Executive Director, at [removed] or [removed]. Again, thank you for taking the time to give us feedback.
Their food is good but not to the level of some others.
I decided not to place my husband here because he needed more attention, However, it was a great facility, the people were nice and they gave me all the information I needed.
The People and Contact where very informative. The layout and memory section are very nice and clean. Five Star
I love how the staff already know my mother-in-law and father-in-law at Heritage Place Assisted Living & Memory Care. They are really friendly there. It has been a good experience.
I really like Heritage Place Assisted Living & Memory Care. When we brought him back in there was a miscommunication about him getting his medicine. They actually forgot several times. I did think the staff would assist him more than they do. They don't check on him as much as I thought. Other that I am very pleased with this facility.
Business response:
Thank you for your feedback. We are sorry that you had a negative experience at Heritage Place Assisted Living. We would like to invite you to a meeting to discuss your concerns. Please contact Chris Sykes the Regional Director of Operations at [removed] to schedule your meeting. Again thank you for taking the time to give us feedback.
Things are going really well at Heritage Place Assisted Living & Memory Care. My folks are real old so they aren't into much there. Things have gone well at this facility. It is a good fit for my parents. I cant think of anything that I would complain about here.
She's so busy she doesn't know what to do first at Heritage Place Assisted Living & Memory Care. The whole process has gone very very well. There is nothing that I would have them improve on. She is happy and I am happy knowing that she is.
It's a wonderful place. I are very happy with it. The food could always be a little better to match each individual taste, but overall they have good food. They have pretty good selection, and the menu is usually pretty accurate. The staff is wonderful. They were pretty comparable in price to others, and even offered more amenities, than some. They have full size refrigerators with an ice maker and everything.
Frequently asked questions about Heritage Place Assisted Living & Memory Care
How is Heritage Place Assisted Living & Memory Care rated?
Heritage Place Assisted Living & Memory Care has a 3.9 star rating with 215 reviews.
When is Heritage Place Assisted Living & Memory Care open?
Heritage Place Assisted Living & Memory Care is open now. It is open 24/7.