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Heritage Place Assisted Living & Memory Care

3.9

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621 Old Hwy 1187, Burleson, TX, 76028, United States

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3.9211 reviews
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Anonymous 
9 years ago

My wife and i are both residing in the community. So far it has been kept clean and everything put in place. Some of the meals that we have had have not been good a wide variety would be nice so we could choose what we like. My wife and i have been participating in some of the activities that are offered on site. I would recommend the community the staff has been nice with us and the communication has been great. 

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Anonymous 
9 years ago

I had a meeting with the team to make sure we are on the same page. They are responsive if I bring a concern. It is very positive here. It is clean throughout and we do our own cleaning for my mom's room, which is greatly appreciated from staff! There are activities available and the staff try to get her involved. They have good team effort and I would go back and recommend them to others in need. 

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Anonymous 
9 years ago

The transition to this community has been good for my Uncle. The staff in the memory care unit are very good for him. They are helping him to be more social and to participate in some of the things offered. He attended a movie night and they are having an Elvis impersonator come in for a family included evening. I would recommend this community and the staff have bent over backwards to make the move very smooth. 

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Lisa 
9 years ago

This review maybe a little premature since we just moved in yesterday afternoon. But so far we are incredibly impressed with the ease of transition and the staff. My Mom has some special medical needs as well as early dementia and so far the staff has been wonderful to deal with. Time will tell, but for now we are extremely pleased. 

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Jo 
9 years ago

During the month or so my parents have lived at Heritage, the staff has been warm, friendly, caring & efficient. My parents require little extra care, but this past Sunday my mother fell, hitting her head. Upon returning from the ER, I asked staff to check on her often during the night. My dad told me they checked on her every thirty minutes throughout the night, as they had volunteered to do. I thought that was above & beyond. While staff will do personal laundry for $8.00 a load, there is only one washer/dryer for all res... read more

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Anonymous 
9 years ago

We're very pleased with how things have turned out at Heritage Place! It's a clean, nice looking facility, and they do a great job looking after the residents. The care staff is awesome, I've got only good things to say about them! I also like that a lot of the in-room amenities are included in the price, we didn't have to worry about getting Dad new appliances or signing up for cable. Really my only complaint is about the dining service. The food is very good, but they always seem to be a bit understaffed in the dining room... read more

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Anonymous 
10 years ago

I would tell others if they need a place like this for a loved one, Heritage Place is the place to choose. My mom is doing fine there, gaining weight, doing exercise and she is improving. She is always talking about how friendly they are. Everything she has said about this community has been positive. There are a lot of activities, exercise classes, she's keeping busy. Everytime we visit she tells us how much she loves the food. We have recommended Heritage Place to several people. 

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Anonymous 
10 years ago

About the same as Bethesda the apartment a little bigger so a little more pricey not crazy about point system but seems to be something a lot of places use Had to go on waiting list so have to wait and see Over all nicest and most convenient 

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mike 
10 years ago

Beautiful facility, very friendly, and the care staff have been exceptional. One main area for improvement is the dining room. Not enough staff and the food is not good and not well planned. One nite I was there to visit my Mom and they served pizza and corn. Not very nutritious or easy for seniors to eat. Have complained multiple times about the food and food service but no improvement , the servers are great, just not enough of them to take care of everyone. 

Business response:

Thank you for sharing your concern with us, your feedback is important. We are sorry that you have experienced poor food quality at Heritage Place Assisted Living. We would like to invite you to a meeting to discuss your concerns. Please contact Tim Smith, the Interim Executive Director, at [removed] or [removed]. Again, thank you for taking the time to give us feedback. 

Frequently asked questions about Heritage Place Assisted Living & Memory Care

How is Heritage Place Assisted Living & Memory Care rated?

Heritage Place Assisted Living & Memory Care has a 3.9 star rating with 211 reviews. 

When is Heritage Place Assisted Living & Memory Care open?

Heritage Place Assisted Living & Memory Care is open now. It is open 24/7.