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Heritage Place Assisted Living & Memory Care
- Assisted Living Facilities
- Burleson, TX
About this business
Location details
621 Old Hwy 1187, Burleson, TX, 76028, United States
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We had the privilege to tour this facility with the administrator. Answered all questions we had, lovely place friendly employees. Reasonable prices for AL, 4 levels from 2675.00 to 4150.00. Memory care 2 levels 3550.00 and 4750/ monthly. One time community fee for AL is 1500.00, memory is 2000.00. We are seriously considering this facility.
It's really nice. I think overall they are really attentive to all of their residents. The facility is very clean and very nice. They do their best to work with each individual resident as much as they can. The food is very nice for them. They make sure they are well fed. They are very respective to family being in and out of there as much as they want to. The care givers seems to really get to know each resident.
We had my parents scheduled to go to Heritage Place Assisted Living & Memory Care, but they ended up being overwhelmed with size and decided not to go there. I have nothing but good things to say about them though. Excellent staff, beautiful place, well planned out living spaces, very safe and secure place, etc. I looked at several places in the area and did not find any that I thought to be on par with Heritage. Great place, highly recommend, my parents just weren't ready to make the commitment.
Its a nice place new building, very clean. Food looks good. Very satisfied with the place
They do a fantastic job at Heritage Place Assisted Living! The staff here is amazing, I really can't say enough good things about them. They are very friendly, professional, and seem to genuinely care about the safety and comfort of the people they look after. I would highly recommend them!
We were initially under the impression that a nurse would be there at all times, and that is not the case. That being the case, our experience has not been what we expected in the care services department. It is a nice place for what it is, but for someone who needs 24/7 care all the time it is not what I would hope for. It would have been nice if there had been a better screening process up front to determine our needs and make sure we are set up in the best manner possible to fulfill them.
I would not recommend Heritage Place Assisted Living and Memory Care to no one. The cost is too high.
It takes too long when you push the button around your neck for someone to come and help you. The service is very slow, the food is poor quality and poor taste.
Always understaffed. They can not keep any staff. Food is terrible. The Management there is incompetent. When you go to the director with concerns, he will tell you what you want to hear but doesn't fix any problems.
Business response:
Thank you for sharing your experience with us. We would like to invite you to contact our Regional Director of Operations at scampbell@sagora.com and provide us with any issues or concerns you may have. We appreciate your feedback, and we hope to hear from you soon.
Frequently asked questions about Heritage Place Assisted Living & Memory Care
How is Heritage Place Assisted Living & Memory Care rated?
Heritage Place Assisted Living & Memory Care has a 3.9 star rating with 211 reviews.
When is Heritage Place Assisted Living & Memory Care open?
Heritage Place Assisted Living & Memory Care is open now. It is open 24/7.