Hilton Branson Convention Center

Tony 

on Expedia

a year ago

Wonderful facility but paying for parking when truck is too big to go into the garage is ridiculous. 

Cherlyn 

on Expedia

a year ago

Check in was slow. Was there for a large event so the hotel knew there was a large group checking in with only 2 workers (manager did end up coming to help though). So stood in line at least 15 minutes & room not even ready (was 5:30pm by this time). On the bright side, only waited 10 minutes before getting a call to go to front desk. HOWEVER, there were still about 50 people checking in. We do love this hotel though. Great location. Great pool area. Nice rooms. Will stay again. 

Michelle 

on Expedia

a year ago

My only real issue with this property was the noise. It was very loud and at booking I was not aware there was a train right by it. I didn’t get much sleep or sadly rest. I think they should try to make the room environment quieter for guests. 

Verified traveller 

on Expedia

a year ago

Wayyyy overpriced! Won’t stay again For this price we got a room from the 90s with scratched headboards( chunks of leather missing) and bathrooms, hotel had the “casino” smell and rooms smelled old . Hotel charged my card twice after the initial $50 deposit and it took me 10 minutes to explain this to the lady at the front desk, she finally looked better and saw that I was charged again. Should not be this difficult and should not charge guests again by mistake. 

Nadia 

on Expedia

a year ago

Very dirty pillows uncomfortable sink has mold sheets very dirty 

Robert 

on Expedia

a year ago

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Jeffery 

on Expedia

a year ago

Shortly after checking in my room key wouldnt work, had to go get it re-keyed. Found out i was checked into somebody elses room. Got to room, refridgerator didnt work, throughout the night the air conditioner thermostat would auto change back to 71 degrees, wake up burning up. The room was clean and quiet though. Feel like it was way over-priced for what i got. 

Cindy 

on Expedia

a year ago

The property was nice. It would have been a lot better if they had a separate floor for their customers that were not with the school. When you pay over $200 for the room you would at least like to enjoy it and get some sleep. Instead we had to deal with the chaperones and the kids all hanging out in the hallway. It was very upsetting. And we told the girl at the desk and she said they were told not to do that. But guess what they didn’t listen. So it was a very bad experience.