Hilton Branson Convention Center

Angela 

on Expedia

a year ago

The room wasn’t clean and the bathtub had rust in it I found food on the floor and they charged over $200 a night for a room. Definitely not worth it. The only nice staff was the valet guys 

Lyndsie 

on Expedia

a year ago

Disappointing First of all the staff that welcomed us really wasn’t friendly didnt smile didnt really tell me anything….we were there for a gymnastics meet at your own hotel convention and wouldnt even allow us an hour late check out time and the meet ran late….ever hotel ive ever stayed at for a gymnastics meet has always been accommodating and offered a discount because we were apart of the gymnastics meet….nothing…..i knew nothing about what the hotel offered they didnt ask if i had any questions im very disappointed and ... read more

Dennis 

on Expedia

a year ago

Service 

Paula 

on Expedia

a year ago

When I checked in, I had paid for a King Room and they told me you (Expedia) oversold and accused's me of booking just a few days ago, not so. It was a horrible experience It was more an Econo Lodge room than the Hilton Branson. So disappointing. 

Sudarshan 

on Expedia

a year ago

We were forced to take the handicap accessible room with no room to negotiate simply because the reservation was made through Expedia. No housekeeping service was available unless you ask for it. The thermostat in the room was ineffective since the room was cold. When requested for blanket, it took the staff to deliver after 2 hours. We "pre-paid" for the breakfast ($55) but were treated as if we had a "free" voucher and were asked to eat from the buffet and we couldn't order from the breakfast menu. Very disappointed with t... read more

Brent 

on Expedia

a year ago

The staff were friendly and helpful. The room needed some deep cleaning. Dust ruffle, curtains, carpets, baseboards etc were very dirty. 

nikki 

on Expedia

a year ago

Hotel, hotel staff and stay was good as usual, we are big fans of Hilton properties. The only issue we had was after checking out we headed to parking garage through the hotel (catwalk connecting the two) we passed a police officer and several employees apparently handling a problem at the hotel, not yet knowing what it was. A few minutes later my wife, kids and I witness a body in the street apparently from someone that jumped from the top of the parking garage. Although it was a unique situation I feel like the hotel shoul... read more

Angela 

on Expedia

a year ago

The only thing we think could be improved is the bed. Our bed was very hard and uncomfortable. Everything else was great. This was our second year to stay here.