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Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
Inconsistent print quality Useless for producing print proofs of graphic design work. Purchased for graphic design work stations to produce proof copies of work for clients. Can't use it for this purpose as each print job is inconsistent with the last in color, saturation, and contrast. Even worse as toner cartridges are changed.
Plan on buying more toner at EXACTLY 1800 pages It's a fine color printer. But conveniently, at EXACTLY 1800 color pages (the # Brother says the toner cartidges should last), this printer starts whining that it's time to send Brother another $210. The color pages we print have barely any color at all. I suspect that if you printed a single color pixel on 1800 pages, the printer would start telling you it's low on ink. And for that little piece of trickery and fraud, you get only 2 stars.
Not for network printing After nearly exactly 9 months, this printer has lost the ability to make a network connection. Wired or wifi - it works on neither. It makes a connection and the printer can be pinged, but it isn't possible to send a print job through and have something come out on paper. USB is the only reliable printing method. Printing on a different size of paper is also nearly impossible. The drivers do not recognize that the printer has anything but a Tray 1. The front manual load tray cannot be accessed with t... read more
Will not last After about 6 months it started banding
Color Challenged I purchased this printer to replace a monochrome laser printer and a color inkjet printer. It is not as fast as my old HP laser printer. Had to talk to people from multiple countries in order to get a driver that would actually allow printing of mixed size pages in the same document (the reason I bought the machine was because of the dual tray to print large files of mixed legal and letter-sized pages). After finally getting two drivers installed, it will print mixed sizes (but only if you turn them landscap... read more
Not what I wanted I thought I liked this product, but I guess I read the information wrong because I need an all in one printer and all this one does is print. So I am going to return it and look up a different model
Major issues related to "sleep mode" when printing wirelessly. It prints beautifully but has major issues when it comes to: 1. Wireless printing- This printer does not give you the option to disable "Deep Sleep" mode. So if you aren't printing every couple of hours you will have to shut down the printer and restart it or remove from wireless network and add it back on, both are time wasters. 2. Poor support for the Brother IOS App- Printing from the app is a hit or miss and mostly miss. I expect a $500 printer to be able to ... read more
Great printer, terrible customer service that only wanted to load software on my computer. Great printer, terrible customer service unless maybe if you pay for it. I called Brother asking if I should remove the orange plastic bits around the ink cartridges. The text operator wanted to load software on my computer and had no idea what to do with the orange plastic bits. The second person told me to leave the orange plastic bits in place and asked to load software on my computer. The third person did not respond to my question... read more
This printer is so Slow! It takes almost an ... This printer is so Slow! It takes almost an entire minute for the print job to even begin. I bought this to help our customer service staff with receipt printing and i regret it so much. All day long I listen to complaints about how slow it is. I haven't been able to find any setting that has helped. It has been running less than a month and I have had to replace all of the toners. Do not buy this printer if you intend to use it for jobs that needs to be printed quickly.
HL- L8360CDWT has a 3.7 star rating with 175 reviews.
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