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Holidays Lounge

4.3

About this business

Location details

16701 Collins Avenue 12th Floor, Sunny Isles Beach, FL, 33160, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.31,921 reviews
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William R.'s profile image
William R. 
a year ago

Horrible experience I cancelled my membership and they made me pay for a gift a hotel for one night that cost almost 700 dollars just horrible. 

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

AntyFox C.'s profile image
AntyFox C. 
a year ago

If you go to Reddit, you'll see how many people feel scammed. They delete comments on their app. This is all disgusting; they're playing with people's money, and there's nothing you can do to stop it. Horrible and appalling service. 

Business response:

We take all feedback very seriously and would like to discuss further with you, Antyfox Channel . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time. 

Gabriela T.'s profile image
Gabriela T. 
a year ago

Pésimo servicio fui cerca del horario de cerrar y se notó que no querían atender para irse .Ademas de que veníamos desde lejos nos hicieron venir por gusto todo fue una mentira con ellos que decepción en mi vida hago algún trato con ellos 

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Nigel S.'s profile image
Nigel S. 
a year ago

If there was a way to not even, select ONE star I would. We purchased one of their plans. We had explained to them that we wanted to buy a house and that this wasn't the really best time to pay $20,000 for their plan. They convince me (shame on me) that they can do it without any credit report. So, we put a $3000 deposit down. The next day we decided this was a mistake. So I called to cancel. We receive a cancellation email. Few mins later I get a call from a man works there, who was Rude and Disrespectful. I asked hi... read more

Miriam G.'s profile image
Miriam G. 
a year ago

Excelente colectivo muy profesionales 

Miriam G.'s profile image
Miriam G. 
a year ago

Exente colectivo muy profesionales 

Miriam G.'s profile image
Miriam G. 
a year ago

Excelente club muy amables y profesionales todos tienen un trato excelente  Miriam y Eugenio 

Luis Mario L.'s profile image
Luis Mario L. 
a year ago

Alerta es una estafa , empiezo con esto para que tengan cuidado , mi nombre es Luis hize un contrato con la compañía " Holidays hace dos años , desgraciadamente me han estafado , firme el contrato especialmente por un viaje a que te ofrecen con todo pago en mi caso fue a hawaii, y cuando llame 10 meses antes para confirmar mi vacaciones con mi familia, me dijeron que no había disponibilidad, increíble, llame a los agentes me dijeron que podíamos prorrogar el viaje por 1 año más para que hubiese disponibilidad, y decí ... read more

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Holidays Lounge is a S.'s profile image
Holidays Lounge is a S. 
a year ago

SCAM SCAM SCAM - THESE REVIEWS ARE FAKE! These salesmen are liars, con artists and frauds. You are paying for nothing and cannot get out of the contract after 3 days! THEY FILM YOU FOR THEIR PROTECTION. 

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Frequently asked questions about Holidays Lounge

How is Holidays Lounge rated?

Holidays Lounge has a 4.3 star rating with 1,921 reviews. 

When is Holidays Lounge open?

Holidays Lounge is open now. It will close at 1:00 p.m.