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Holidays Lounge

4.3

About this business

Location details

16701 Collins Avenue 12th Floor, Sunny Isles Beach, FL, 33160, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.31,929 reviews
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Vanina Q.'s profile image
Vanina Q. 
6 years ago

Somos miembros del club ! Atencion al cliente excelente!! 

Business response:

Estimada Sra. Quintana, nos emociona saber que está orgullosa de ser miembro de Holidays Lounge powered by Carnival. ¡Continue compartiendo su esperiencia con nosotros! 

Ordep P.'s profile image
Ordep P. 
6 years ago

My husband and I become member of Holiday Lounge vacation ownership about a year and half ago. We planning our honey moon with their help and believe me was a dream come true. Our hotel “ moon palace Cancun “ is out of this word. We are so happy and thankful to be part of this Amazing vacation program. 

Business response:

Thank you for the great review! Our commitment is to provide a high-quality service to all our Holidays Lounge members and your review reaffirms the hard work. 

Leandra V.'s profile image
Leandra V. 
2 months ago

Vengo a dejar mi aporte a estos estafadores que se visten de traje y elegancia para que confíes en ellos . No crean ninguna de sus mentiras nada es gratis , ademas de la membresía carísima que te cobran mensual tienes que pagar los viajes también . En el momento te pintan mariposas y colores con viajes a Europa ,crucero , etc. Yo fui engañada una de tantas, llegué a pagar 6000$ y no hice ni un viaje debido a cargos extras que querían cobrar a supuestos viajes regalados . No caigan señores se van arrepentir y después no van a... read more

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Virginia G.'s profile image
Virginia G. 
4 months ago

I attended a sales presentation after being notified that I had won a raffle for a mini cruise excursion in Miami. The presentation was advertised as lasting approximately 90 minutes; however, it extended to nearly six hours and involved extremely aggressive and high-pressure sales tactics. During the presentation, representatives provided misleading information regarding vacation pricing, significant discounts, and low-cost exchange weeks. They also promoted the membership as an investment opportunity, stating that it coul... read more

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Cheryl M.'s profile image
Cheryl M. 
5 months ago

These are all fake reviews that Jose and others that work there have gotten people to write. This company is a scam!!  They will take thousands and you will not get what you signed up for! They will keep you in a presentation for hours and have 2 sales people wear you down into buying. Then they give you “non alcoholic champagne “. Beware and do your research on these scammers. Soon they will be facing a class action lawsuit. 

Business response:

We take all feedback very seriously and would like to discuss further with you, Cheryl Mullin . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time. 

William R.'s profile image
William R. 
a year ago

Horrible experience I cancelled my membership and they made me pay for a gift a hotel for one night that cost almost 700 dollars just horrible. 

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

AntyFox C.'s profile image
AntyFox C. 
a year ago

If you go to Reddit, you'll see how many people feel scammed. They delete comments on their app. This is all disgusting; they're playing with people's money, and there's nothing you can do to stop it. Horrible and appalling service. 

Business response:

We take all feedback very seriously and would like to discuss further with you, Antyfox Channel . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time. 

Gabriela T.'s profile image
Gabriela T. 
a year ago

Pésimo servicio fui cerca del horario de cerrar y se notó que no querían atender para irse .Ademas de que veníamos desde lejos nos hicieron venir por gusto todo fue una mentira con ellos que decepción en mi vida hago algún trato con ellos 

Business response:

Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution. 

Nigel S.'s profile image
Nigel S. 
a year ago

If there was a way to not even, select ONE star I would. We purchased one of their plans. We had explained to them that we wanted to buy a house and that this wasn't the really best time to pay $20,000 for their plan. They convince me (shame on me) that they can do it without any credit report. So, we put a $3000 deposit down. The next day we decided this was a mistake. So I called to cancel. We receive a cancellation email. Few mins later I get a call from a man works there, who was Rude and Disrespectful. I asked hi... read more

Frequently asked questions about Holidays Lounge

How is Holidays Lounge rated?

Holidays Lounge has a 4.3 star rating with 1,929 reviews. 

When is Holidays Lounge open?

Holidays Lounge is closed now. It will open at 9:00 a.m.