This profile has been claimed by the business owner or representative.
16701 Collins Avenue 12th Floor, Sunny Isles Beach, FL, 33160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wish I could select 0 stars.... This company is by far the worst establishment I have ever encountered. I simply won a vacation on a cruise that brought me to their building were the lies begun. Mind you we had prior engagement which we miss due to going to retrieve my supposed prized vacation. Which was even a thing in the first place. Thats their way of getting out of towner in their building to sell them lies. I've been scam by these ppl and lost plenty of money for nothing. These people are going to get what's coming t... read more
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
If I could leave 0 stars I would! This place is a huge scam! We gave them the benefit of the doubt and have had them for just under a year. We are very dissatisfied. NONE of the "promotions/ incentives" worked for us! And then after some researching I can BOOK the SAME hotels/resorts for the SAME PRICE or relatively close ON MY OWN without their scam program! The totally misrepresented their products to us. They wouldn't let us log in until after 30 days to see "their special prices" when we had a 3 day grace period to cancl... read more
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
I regret going to the tourism area when my daughter and I first entered the boat where these scammers baited out people either with children or who don’t live in the area who are the perfect target. This is their game. Get tourists from outside the state or country either with or without children to enter a raffle ticket and presumably win some kind of free trip voucher, which by the way you’ll never be able to use. My mother has been going back and forth with them since august 2023 using the free trip. Not to mention they p... read more
Scam!!! Beware.. they use heavy sales pressure and offer you gifts to buy into this vacation scam that you will not get to use or cost more than booking your vacation on Expedia.
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
Prestan un servicio de calidad. La atencion al clientes es excepcional, te sientes en confianza plena. Son los mejores. Felicitaciones
Estoy muy contenta con el servicio prestado. El customer services es el mejor, prestan un servicio de excelencia y las opciones q brindan son de calidad. Recomendado 100 %. Felicitaciones
Business response:
Mercedes Teruel thank you for your comment! It is our goal to make you proud of being part of Holidays Lounge. We'll pass along the kind words.
I really don't understand. As you start looking for opinions and most have a negative opinion, and here everything is pink, I think they are workers or employees, the truth is that it is a sale to pressure and that they never comply with what it says, they tell you Half truths, lies, and act in bad faith, I don't know how there are workers who seem excellent people who can work knowing that they are cheating customers
Business response:
We take all feedback very seriously and would like to discuss further with you, Wilfredo Aguilera . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time.
Yesss this holiday lounge is a scam Im filing a complaint with the attorney General and the BBB. Everyone needs to file a complaint not just a bad review
Business response:
We take all feedback very seriously and would like to discuss further with you, Yolanda Washington Mcqueen . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time.
Scam likely! 2 hr presentations, extended wait times before and frequent stops for congratulating new members- HL, let the product speak for itself and stop wasting people’s time! Woulda bought membership had my time allotment not run out due to extended presentation and wait time. Real value speaks louder than all the sales tactics. Better luck next time!
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
Holidays Lounge has a 4.3 star rating with 1,792 reviews.
Holidays Lounge is open now. It will close at 6:00 p.m.