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Holidays Lounge
- Travel Services
- Sunny Isles Beach, FL
About this business
Location details
16701 Collins Avenue 12th Floor, Sunny Isles Beach, FL, 33160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My husband and I purchased in 2021 we've literally been able to reserve 1 place since then! Ive talked to many people with nothing. It seems since the last time I wrote a review they've locked out my account and I can't even log in. The only time I can seem to get a phone call is when I write a review. Talk about customer service! We spent thousands of dollars and have only been to the trash hotel, that they rented the space out from to sell the vacations! Ive had my passport for years and Ive traveled the world so I thought... read more
On January 6, 2024, my partner and I attended the Holiday Lounges vacation club seminar (waste of time) they talked to you for 2 hours about the packages, locations, and cheap easy travel. They focused on the membership cost of $249. The vacation consultant Xani T. was kind and helpful and shared her own experiences, continued to talk about how much money we were potentially spending for trips, advising we were overpaying. When it came to the end we explained that we weren't going to spend a high amount of money. The final c... read more
Business response:
We take all feedback very seriously and would like to discuss further with you, Verdarryl Burch (king Saleem) . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time.
Love how patient Morcos was and very help in answering all my questions. Recommend Holiday Lounge anytime 😊.
MARCOS, was very help and patient. Love Holiday Lounge
You guys are a bunch of assholes. I have been writing to you and Luisa keeps ignoring my emails. You guys are HORRIBLE and everyone needs to know that if anyone signs up with you that you open a MAXED OUT CREDIT CARD in their names and NEVER ONCE TOLD ANYONE THIS IS WHAT YOU DO UNTIL I MYSELF RECEIVED A SUPRISE CREDIT CARD IN MY NAME in the mail. And the credit card you have to bring to "confirm your identity" is used without permission to charge a "resort fee" loan. Not only that, your Manager Rams LIED saying I could cance... read more
El mejor servicio que eh recibido lo recomiendo
SCAM ALERT!!! July 21 de 2023. Último dia de vacaciones en Miami, mis padres fueron a un tour en bote en Bayside y supuestamente ganaron una rifa de 8 dias y 7 noches en un hotel de Orlando, FL, sin embargo, este “premio” llevaba la condición de pagar 40 dolares refundables adelantados por atender a una presentación de la compañía holidays Lounge powered by Carnival (Cruises), después de eso los 40 dolares serian devueltos despues de dicha presentacion que duraría 120 minutos y fueron más de 5 horas de sales pitch, presion d... read more
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
They are liars!!! DO NOT fall into the trap, and they delete the Google reviews, IS THAT LEGAL?? The same thing happened to us as Isabella Montoya, that they make you sign or sign, it's just Selling and WITH DECEITS!! MY Husband asked if we could CANCEL AT ANY TIME and we were told YES, and a LIE!!! Now that due to health and financial issues we cannot continue paying and we want to CANCEL they told us THAT TO CANCEL WE MUST PAY THE WHOLE OF THAT... THEY ARE LIARS!!! Many more things happen, BESIDES THEY DELETE THESE GOOGLE ... read more
Business response:
We take all feedback very seriously and would like to discuss further with you, Zaida Cabrera . To validate your membership and work on a solution to your case, contact us at +1 786-866-5754 or info@holidayslounge.net . Thanks for your time.
He pagado Mas de 8 mil dolares en 3 años y solo use una vez ese servicio y fue horrible. Ellos se las arreglan para mostrarle al cliente precios increibles el dia que estan vendiendo, pero la realidad es otra. He conseguido mejores ofertas con Booking que con esta compañia. Yo no los recomiendo.
Business response:
Thank you for taking the time to review our business. We are sorry that your experience did not meet your expectations. Please provide us with your full name or membership number at info@holidayslounge.net or call us at +1 786-866-5754 so we can discuss further with you and find a solution.
Frequently asked questions about Holidays Lounge
How is Holidays Lounge rated?
Holidays Lounge has a 4.3 star rating with 1,818 reviews.
When is Holidays Lounge open?
Holidays Lounge is closed now. It will open tomorrow at 9:00 a.m.