This profile has been claimed by the business owner or representative.
Hollywood Feed - Madison, AL
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service and very friendly.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Joy was so helpful and EXTREMELY knowledgeable. Very much appreciated!!!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer service. Did not expect the 7.00 tax plus 3.95 development fee. That added over 10.00 to my bill. I have lived all over and have never seen development fee.
Business response:
Yevonne, thank you for shopping at our Madison location! The 3% fee you see on your receipt is actually a development fee that we are required to collect by the Clift Farm Community, where our store is located. Clift Farm is a planned development community that requires the collection of a development fee of 3% on each retail sale at this establishment. This fee is not a tax and is calculated based on the gross sales price before any applicable state and local sales tax. If you'd like more information on this, we encourage y... read more
Great and absolutely fantastic Customer Service. Any questions I had, they gave me quick feedback. So helpful and knowledgeable on the products they carry. Highly recommend.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Awesome customer service. Always nice and very helpful
Business response:
Stephanie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service and you can tell everyone cares about pets there.
Business response:
Eric, at Hollywood Feed we strive for excellent customer service, and we have a profound love for our furry friends. It's always so wonderful to see a review that hits both of our core beliefs! Thank you so much for this review, and please see us again soon!
Great customer service. Did not expect the 7.00 tax plus 3.95 development fee. That added over 10.00 to my bill. I have lived all over and have never seen development fee.
Business response:
Yevonne, thank you for shopping at our Madison location! The 3% fee you see on your receipt is actually a development fee that we are required to collect by the Clift Farm Community, where our store is located. Clift Farm is a planned development community that requires the collection of a development fee of 3% on each retail sale at this establishment. This fee is not a tax and is calculated based on the gross sales price before any applicable state and local sales tax. If you'd like more information on this, we encourage y... read more
Great and absolutely fantastic Customer Service. Any questions I had, they gave me quick feedback. So helpful and knowledgeable on the products they carry. Highly recommend.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Great customer service and you can tell everyone cares about pets there.
Business response:
Eric, at Hollywood Feed we strive for excellent customer service, and we have a profound love for our furry friends. It's always so wonderful to see a review that hits both of our core beliefs! Thank you so much for this review, and please see us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,105 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com