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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

419 John Henry Wy, Suite G, Madison, AL, 35757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,150 reviews
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Jennifer L.'s profile image
Jennifer L. 
on Birdeye

a year ago

Very nice people to deal with. My only negative is your rewards policy is only for how many bags of food you buy. We can spend a lot of money in there on stuff other than food. You should have a points system on how much you spend. 

Business response:

Thank you for taking the time to reach out to us, Jennifer. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder ... read more

Teresa F.'s profile image
Teresa F. 
on Birdeye

a year ago

In-store service is always good, and the home delivery option is phenomenal! 

Business response:

Teresa, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Teresa F.'s profile image
Teresa F. 
on Birdeye

a year ago

In-store service is always good, and the home delivery option is phenomenal! 

Business response:

Teresa, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Missy D.'s profile image
Missy D. 
on Birdeye

a year ago

A whole new crew at my usual store but every single one of them was SUPER helpful, kind and welcoming. Superb service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Tina A.'s profile image
Tina A. 
on Birdeye

a year ago

Started using Grooming Services after being a customer for several years & absolutely love the care Ashley provides. So glad you brought grooming services to our local store! Great job Ashley! Thanks for taking such great care with our Senior Molly! 

Business response:

Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Madison store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Missy D.'s profile image
Missy D. 
on Birdeye

a year ago

A whole new crew at my usual store but every single one of them was SUPER helpful, kind and welcoming. Superb service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Tina A.'s profile image
Tina A. 
on Birdeye

a year ago

Started using Grooming Services after being a customer for several years & absolutely love the care Ashley provides. So glad you brought grooming services to our local store! Great job Ashley! Thanks for taking such great care with our Senior Molly! 

Business response:

Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Madison store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Janet M.'s profile image
Janet M. 
on Birdeye

a year ago

Always great customer service and recommendations! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Janet M.'s profile image
Janet M. 
on Birdeye

a year ago

Always great customer service and recommendations! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,150 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.