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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service! Reliable knowledge of staff concerning pets and your products.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Name: Phone Number: Email Address: Reason for call: Solution: Deetrik G. Customer Service Liaison Hollywood Feed Be sure t... read more
Very helpful and friendly
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Staff members are always helpful and friendly. It's always a great experience when shopping at HF.
Business response:
Leslie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I always feel welcome and I know that I can always get good advice
Business response:
Thank you Jeff for the kind words! We appreciate your continued support! Our Clift Farm store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for... read more
Staff members are always helpful and friendly. It's always a great experience when shopping at HF.
Business response:
Leslie, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
I always feel welcome and I know that I can always get good advice
Business response:
Thank you Jeff for the kind words! We appreciate your continued support! Our Clift Farm store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for... read more
Very nice people to deal with. My only negative is your rewards policy is only for how many bags of food you buy. We can spend a lot of money in there on stuff other than food. You should have a points system on how much you spend.
Business response:
Thank you for taking the time to reach out to us, Jennifer. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Our Frequent Feeder ... read more
I would appreciate a detailed/itemized list for grooming charges. This last visit was a lot more than our usual fee. Also, I live just a few miles away, and I have seen your delivery car in my neighborhood, yet when I try to checkout with an online order it says delivery is not available at my address.
I would appreciate a detailed/itemized list for grooming charges. This last visit was a lot more than our usual fee. Also, I live just a few miles away, and I have seen your delivery car in my neighborhood, yet when I try to checkout with an online order it says delivery is not available at my address.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,154 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.