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Hollywood Feed
- Pet Stores
- Madison, AL
About this business
Location details
419 John Henry Wy, Suite G, Madison, AL, 35757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Fantastic customer service and expertise with recommendations for my food allergy pup! Very impressed.
Business response:
Brittni, Thank you so much for your positive review! We are so happy we were able to help you find a great food for your furbaby. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training c... read more
I received excellent, quick, friendly service.
Business response:
Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
Great service and knowledgeable staff.
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Always very helpful and great customer service!
Business response:
Kristen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more
The previous employees at my local Hollywood Feed store helped me do much with my sick , picky little dog . They had time to talk and helped to give suggestions with food . Wonderful! But…. I was just in the store to return some food and there were all new people . A lady , a young kid and a crotchety short bald man . The young boy was nice enough but apparently learning , the lady only checked us out but the man was rude and honestly not good for your business. He needs to learn customer service and if he is working in ... read more
First time at Hollywood Feed. Super impressed. Staff greeted us at the door and amazingly assisted in determining what was best for our girls. Shelves were well stocked. Pricing was very reasonable. So, in todays shopping market, this was amazing. Kudos to the staff.
Business response:
Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Deetrik G... read more
hope they get a driver for my next order...car looks great in parking lot
Great customer service and grooming from Ashley
Business response:
Thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our store! We think they're awesome too. You and your fur baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Taylor M. Customer Service Hollywood Feed Be sure to vis... read more
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Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 1,259 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.