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Hollywood Feed
- Pet Stores
- North Little Rock, AR
About this business
Location details
5235 John F Kennedy Blvd, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
One of the cashiers were not very friendly, kinda rude towards my dog and I.
I was in your store this morning. While I was shopping, I overheard one of your staff (a young man) explain to a couple with a puppy how grain free food was preferable to feed and that the relationship to cardiac disease had been “debunked” - his exact word. He also explained that veterinarians would disagree with that but that they wanted pets to have allergies to continue to make money. This is absolutely ridiculous, inaccurate, and offensive to all those veterinarians who worked hard for their degrees and work to keep ... read more
I was in your store this morning. While I was shopping, I overheard one of your staff (a young man) explain to a couple with a puppy how grain free food was preferable to feed and that the relationship to cardiac disease had been “debunked” - his exact word. He also explained that veterinarians would disagree with that but that they wanted pets to have allergies to continue to make money. This is absolutely ridiculous, inaccurate, and offensive to all those veterinarians who worked hard for their degrees and work to keep ... read more
My puppy came home with kennel cough. If I have to take him to vet. I will be calling back for you all to pay the bill. He has been gagging and coughing the day after his appointment.
My puppy came home with kennel cough. If I have to take him to vet. I will be calling back for you all to pay the bill. He has been gagging and coughing the day after his appointment.
I was loyal customer until 8/27, I was verbally assured & insulted by a clerk in the store who I,d never seen or met. Ive utilized your store for my 5 animals since it opened & had never had a issue with anyone there prior to that day, or since. I spent a good amount of $ monthly, im sure your competitors won't mind taking it. The employee ive found is Brittany, mt ticket time was 5:44 @ the NLR #19.
Business response:
We appreciate you taking the time to leave us with your feedback, Vikki. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our JFK location. It is very unfortunate to hear that you were not pleased with your shopping experience. We have notified the regional manager of this location, Avery Smith, and she has addressed the team about this. If you would like to reach out to her directly, please email her at averysmith@hollywoodfeed.co... read more
I was loyal customer until 8/27, I was verbally assured & insulted by a clerk in the store who I,d never seen or met. Ive utilized your store for my 5 animals since it opened & had never had a issue with anyone there prior to that day, or since. I spent a good amount of $ monthly, im sure your competitors won't mind taking it. The employee ive found is Brittany, mt ticket time was 5:44 @ the NLR #19.
Business response:
We appreciate you taking the time to leave us with your feedback, Vikki. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our JFK location. It is very unfortunate to hear that you were not pleased with your shopping experience. We have notified the regional manager of this location, Avery Smith, and she has addressed the team about this. If you would like to reach out to her directly, please email her at averysmith@hollywoodfeed.co... read more
Non-plus customer service
Online curbside service wasn’t exactly curbside. Called, no answer, went inside, was greeted and asked if they could help me. I said yes I had a curbside online order and said my name. Took them a minute to find it, once found was given my package and waited on them to ring it up (it was already paid for) and then told to have a nice day. No mention of cutbside.
Business response:
Dinah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your recent curbside delivery issue at our JFK location. I have made sure to escalate your complaint to our Operations Director, as well as the Regional Manager of this location, Avery Smith, so that they can address this matter with the team. If you... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,677 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.