This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- North Little Rock, AR
About this business
Location details
5235 John F Kennedy Blvd, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Only store in town that sells fish products for dogs. Right now there are 5 dogs in my house, 1 has severe allergies and can only eat fish products, (NO chicken!). I have 2 that may be allergic to chicken. Only treats I can give them are single ingredient fish treats. Hollywood feed is the only place I can find any. Thank you!
Business response:
Kimberly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you and all of your dogs again soon!
Only store in town that sells fish products for dogs. Right now there are 5 dogs in my house, 1 has severe allergies and can only eat fish products, (NO chicken!). I have 2 that may be allergic to chicken. Only treats I can give them are single ingredient fish treats. Hollywood feed is the only place I can find any. Thank you!
Business response:
Kimberly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you and all of your dogs again soon!
Outstanding service.
Business response:
Thank you Donald & Lana for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We do value our customers and believe in making you feel important. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We understand that pets are a huge part of our custome... read more
Outstanding service.
Business response:
Thank you Donald & Lana for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We do value our customers and believe in making you feel important. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We understand that pets are a huge part of our custome... read more
Slow counter service
Business response:
Thank you for taking the time to leave us a review, Dawn & Bill! Customer feedback is so important, as it helps us to grow. I am so sorry that your recent visit to our North Little Rock location was not a positive experience. According to your 1-Star rating, it looks like we have room to improve. In efforts to ensure that we are providing the best customer service possible, our regional manager will continue to coach our team to provide excellent and speedy customer sevice. If you would like to reach out to the regional mana... read more
Slow counter service
Business response:
Thank you for taking the time to leave us a review, Dawn & Bill! Customer feedback is so important, as it helps us to grow. I am so sorry that your recent visit to our North Little Rock location was not a positive experience. According to your 1-Star rating, it looks like we have room to improve. In efforts to ensure that we are providing the best customer service possible, our regional manager will continue to coach our team to provide excellent and speedy customer sevice. If you would like to reach out to the regional mana... read more
I like this Hollywood Feed location, but they aren’t as good as they used to be. There was a time when you couldn’t even get close to the door without someone making you take a flyer. Thankfully, they have backed off that a bit. They used to have rescues do fundraisers (dog washes, photos, etc), but they no longer do those for some reason. The last two rescues that tried had their events cancelled, which was sad because I wanted to go. Every time I went to these events, I would always buy a lot of items for my dog and even s... read more
Business response:
Beth, thank you so much for your feedback. We are sorry to hear that you feel this location has declined in service. Our associates strive to offer the best customer service possible, so we are sorry to hear that you feel they are missing that mark. Currently we are unable to offer in-store events due to practicing an abundance of caution due to Covid-19. We hope that once this pandemic is over, we will be able to resume public events such as rescue and adoption events. We will be passing your feedback along to the Regional ... read more
I like this Hollywood Feed location, but they aren’t as good as they used to be. There was a time when you couldn’t even get close to the door without someone making you take a flyer. Thankfully, they have backed off that a bit. They used to have rescues do fundraisers (dog washes, photos, etc), but they no longer do those for some reason. The last two rescues that tried had their events cancelled, which was sad because I wanted to go. Every time I went to these events, I would always buy a lot of items for my dog and even s... read more
Business response:
Beth, thank you so much for your feedback. We are sorry to hear that you feel this location has declined in service. Our associates strive to offer the best customer service possible, so we are sorry to hear that you feel they are missing that mark. Currently we are unable to offer in-store events due to practicing an abundance of caution due to Covid-19. We hope that once this pandemic is over, we will be able to resume public events such as rescue and adoption events. We will be passing your feedback along to the Regional ... read more
I do not like the manager. I actually hate shopping at this location so I normally go out of my way to shop at the store on the other side of town. The manager is rude. I’ve watched her be downright mean to customers. She better not treat me the way I’ve watched her treat others because I’ll cuss her out.
Business response:
Thank you for taking the time to leave us a review, Jason! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. This matter will be escalated to the regional manager of this location, Avery, so that she can address the team about this. If you would like to reach out to her directly, please email her at averysmith@hol... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,707 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.