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Hollywood Feed
- Pet Stores
- North Little Rock, AR
About this business
Location details
5235 John F Kennedy Blvd, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I was loyal customer until 8/27, I was verbally assured & insulted by a clerk in the store who I,d never seen or met. Ive utilized your store for my 5 animals since it opened & had never had a issue with anyone there prior to that day, or since. I spent a good amount of $ monthly, im sure your competitors won't mind taking it. The employee ive found is Brittany, mt ticket time was 5:44 @ the NLR #19.
Business response:
We appreciate you taking the time to leave us with your feedback, Vikki. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our JFK location. It is very unfortunate to hear that you were not pleased with your shopping experience. We have notified the regional manager of this location, Avery Smith, and she has addressed the team about this. If you would like to reach out to her directly, please email her at averysmith@hollywoodfeed.co... read more
Online curbside service wasn’t exactly curbside. Called, no answer, went inside, was greeted and asked if they could help me. I said yes I had a curbside online order and said my name. Took them a minute to find it, once found was given my package and waited on them to ring it up (it was already paid for) and then told to have a nice day. No mention of cutbside.
Business response:
Dinah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your recent curbside delivery issue at our JFK location. I have made sure to escalate your complaint to our Operations Director, as well as the Regional Manager of this location, Avery Smith, so that they can address this matter with the team. If you... read more
Non-plus customer service
Online curbside service wasn’t exactly curbside. Called, no answer, went inside, was greeted and asked if they could help me. I said yes I had a curbside online order and said my name. Took them a minute to find it, once found was given my package and waited on them to ring it up (it was already paid for) and then told to have a nice day. No mention of cutbside.
Business response:
Dinah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear about your recent curbside delivery issue at our JFK location. I have made sure to escalate your complaint to our Operations Director, as well as the Regional Manager of this location, Avery Smith, so that they can address this matter with the team. If you... read more
Non-plus customer service
Only store in town that sells fish products for dogs. Right now there are 5 dogs in my house, 1 has severe allergies and can only eat fish products, (NO chicken!). I have 2 that may be allergic to chicken. Only treats I can give them are single ingredient fish treats. Hollywood feed is the only place I can find any. Thank you!
Business response:
Kimberly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you and all of your dogs again soon!
Only store in town that sells fish products for dogs. Right now there are 5 dogs in my house, 1 has severe allergies and can only eat fish products, (NO chicken!). I have 2 that may be allergic to chicken. Only treats I can give them are single ingredient fish treats. Hollywood feed is the only place I can find any. Thank you!
Business response:
Kimberly, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you and all of your dogs again soon!
Outstanding service.
Business response:
Thank you Donald & Lana for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We do value our customers and believe in making you feel important. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We understand that pets are a huge part of our custome... read more
Outstanding service.
Business response:
Thank you Donald & Lana for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We do value our customers and believe in making you feel important. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We understand that pets are a huge part of our custome... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,729 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.