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Hollywood Feed
- Pet Stores
- North Little Rock, AR
About this business
Location details
5235 John F Kennedy Blvd, North Little Rock, AR, 72116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I like this Hollywood Feed location, but they aren’t as good as they used to be. There was a time when you couldn’t even get close to the door without someone making you take a flyer. Thankfully, they have backed off that a bit. They used to have rescues do fundraisers (dog washes, photos, etc), but they no longer do those for some reason. The last two rescues that tried had their events cancelled, which was sad because I wanted to go. Every time I went to these events, I would always buy a lot of items for my dog and even s... read more
Business response:
Beth, thank you so much for your feedback. We are sorry to hear that you feel this location has declined in service. Our associates strive to offer the best customer service possible, so we are sorry to hear that you feel they are missing that mark. Currently we are unable to offer in-store events due to practicing an abundance of caution due to Covid-19. We hope that once this pandemic is over, we will be able to resume public events such as rescue and adoption events. We will be passing your feedback along to the Regional ... read more
I do not like the manager. I actually hate shopping at this location so I normally go out of my way to shop at the store on the other side of town. The manager is rude. I’ve watched her be downright mean to customers. She better not treat me the way I’ve watched her treat others because I’ll cuss her out.
Business response:
Thank you for taking the time to leave us a review, Jason! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. This matter will be escalated to the regional manager of this location, Avery, so that she can address the team about this. If you would like to reach out to her directly, please email her at averysmith@hol... read more
I do not like the manager. I actually hate shopping at this location so I normally go out of my way to shop at the store on the other side of town. The manager is rude. I’ve watched her be downright mean to customers. She better not treat me the way I’ve watched her treat others because I’ll cuss her out.
Business response:
Thank you for taking the time to leave us a review, Jason! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. This matter will be escalated to the regional manager of this location, Avery, so that she can address the team about this. If you would like to reach out to her directly, please email her at averysmith@hol... read more
I love the store. However, the girl with the red hair is a witch. I has gotten so bad that I am ready to drive across town to another location just not to have to deal with her
Business response:
Thank you for taking the time to write a review, Charlette! At Hollywood Feed, we strive to provide excellent service for every customer, so I apologize if a member of our staff has been unpleasant during your visits. This has been escalated to the store's regional manager, Avery, so she can address our staff and correct this issue. Please reach out to her at averysmith@hollywoodfeed.com as I'm sure she'd like to learn more about your experiences in our store. Thank you for your feedback and the opportunity to make this ... read more
I love the store. However, the girl with the red hair is a witch. I has gotten so bad that I am ready to drive across town to another location just not to have to deal with her
Business response:
Thank you for taking the time to write a review, Charlette! At Hollywood Feed, we strive to provide excellent service for every customer, so I apologize if a member of our staff has been unpleasant during your visits. This has been escalated to the store's regional manager, Avery, so she can address our staff and correct this issue. Please reach out to her at averysmith@hollywoodfeed.com as I'm sure she'd like to learn more about your experiences in our store. Thank you for your feedback and the opportunity to make this ... read more
This store has really gone downhill over the last six months. I only shop here when I have no other option. The location is great so that means I tend to shop here more than I would prefer. This used to be a favorite store of mine.
Business response:
Jason, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experiences at this location. I have reached out to the store's Regional Manager. She will be investigating the concerns and discussing this with the staff at this location. If you wo... read more
This store has really gone downhill over the last six months. I only shop here when I have no other option. The location is great so that means I tend to shop here more than I would prefer. This used to be a favorite store of mine.
Business response:
Jason, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experiences at this location. I have reached out to the store's Regional Manager. She will be investigating the concerns and discussing this with the staff at this location. If you wo... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,631 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.