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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The best, most informed, pet store employees anywhere. They are always friendly and very knowledgeable.
Business response:
Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
The staff has great product knowledge and they are always willing to help! Love this store!!
Business response:
Lee, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very knowledgeable and helpful!!
Business response:
Cathy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Lauren and Staff are so helpful, especially with nutrition. With 3 dogs on different diets and one finicky one, Lauren is so helpful in finding the right food for each. We also groom 2 older dogs and they Love going to Hollywood Feed.
Business response:
We’re very proud of the compliment on our team member at our Toringdon store! We are so grateful to have Lauren on our team. Our Toringdon store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view y... read more
Lauren and Staff are so helpful, especially with nutrition. With 3 dogs on different diets and one finicky one, Lauren is so helpful in finding the right food for each. We also groom 2 older dogs and they Love going to Hollywood Feed.
Business response:
We’re very proud of the compliment on our team member at our Toringdon store! We are so grateful to have Lauren on our team. Our Toringdon store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view y... read more
Each person is very kind and they always remember your pet's name - they give excellent advice and I really enjoy going to Hollywood Feed!!
Business response:
Carol, we’re very proud of the compliment on our team members at our Toringdon store! We value every customer and believe in having a connection and bond in making you (and your fur baby) feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Fantastic people who love animals! Their grooming is the best!!
Business response:
Stephanie, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Toringdon store! We think they're awesome too. You and your fur-baby are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Customer Service is ALWAYS so friendly and helpful. They genuinely care about the customer and you can tell :)
Business response:
Teresa, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Very helpful & so nice
Business response:
Laura, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.