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12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service and I have been a loyal customer since we got our sweet girl Reno. That is her very favorite store to shop. Everyone remembers her name and she loves the attention and treats.
Business response:
Tirrell, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We love having your baby Reno come to see us in our store, come back to see us again soon!
Great customer service, super friendly, very knowledgeable.
Business response:
Dominique, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
I enjoy this store so much I sometimes pop in even I don't need anything. The staff are extremely helpful and knowledgeable, and the products are great.
Business response:
Kristin, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Great customer service, super friendly, very knowledgeable.
Business response:
Dominique, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
I enjoy this store so much I sometimes pop in even I don't need anything. The staff are extremely helpful and knowledgeable, and the products are great.
Business response:
Kristin, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Great customer service
Business response:
Kathryn, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff has great product knowledge and they are always willing to help! Love this store!!
Business response:
Lee, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Excellent products and great customer service.
Business response:
Randy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!,
The best, most informed, pet store employees anywhere. They are always friendly and very knowledgeable.
Business response:
Amy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood Feed has a 4.9 star rating with 1,518 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.