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Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Quick visit had never been in before and the girls working were great! Very friendly and helpful!
Business response:
Tim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We hope to see you again very soon!
We stumbled upon this store one day while at Pike's Nursery. To be honest, we were expecting everything to be very expensive. We were pleasantly surprised! The prices were more than reasonable on all of the treats, bones, and accessories. The customer service was wonderfully friendly and warm. We will return.
Business response:
Jaimie, thanks for the awesome review! We are so glad to hear that you enjoy the product selection we carry and the great price point. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Can't wait to see you and your pets again soon!
Quick visit had never been in before and the girls working were great! Very friendly and helpful!
Business response:
Tim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We hope to see you again very soon!
Wonderful customer service guided me to Primal Raw goat milk, to aid our two dogs digestive upset. It was very helpful.
Business response:
Suzanne, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We look forward to seeing you again soon!
Great customer service and you guys are the best!!!
Business response:
Victor, we’re very proud of the compliment on our Toringdon store! We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed and we look forward to seeing you again!
Outstanding customer service....great associates
Business response:
Diana, thank you for the terrific feedback! Our Toringdon team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Great customer service.
Business response:
Chris, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Attentive customer service
Business response:
Sally, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you soon!
Appreciate the online order/pick-up option. Pricing is fair and consistent with market. My new source for the kibble portion of my dog’s diet. They also have lots of other options I’ll consider adding.
Business response:
Joanna, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We really appreciate your feedback on the ordering options also! Hope to see you again very soon.
Hollywood Feed has a 5 star rating with 1,282 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.