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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,282 reviews
Select a rating
Gerry G.'s profile image
Gerry G. 
on Birdeye

3 years ago

Always gives great service 

Business response:

Gerry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Karen M.'s profile image
Karen M. 
on Birdeye

3 years ago

Absolutely amazing. Kelly helped me out with so many questions that I had & I have never experienced such amazing customer service. Would go back 10/10! 

Business response:

We are so grateful for your wonderful feedback! We are pleased to hear that Kelly at our Toringdon location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon. 

Jeff M.'s profile image
Jeff M. 
on Birdeye

3 years ago

The staff is great. I go in with questions and leave satisfied that I made the right choice in senior dog food. 

Business response:

Jeff, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon! 

Lorraine E.'s profile image
Lorraine E. 
on Birdeye

3 years ago

Very helpful. Always a smile. Excellent customer service. 

Business response:

Lorraine, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Ann G.'s profile image
Ann G. 
on Birdeye

3 years ago

Great customer service as well as being helpful and knowledgeable. 

Business response:

Ann, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon! 

Gerry G.'s profile image
Gerry G. 
on Birdeye

3 years ago

Always gives great service 

Business response:

Gerry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Karen M.'s profile image
Karen M. 
on Birdeye

3 years ago

Absolutely amazing. Kelly helped me out with so many questions that I had & I have never experienced such amazing customer service. Would go back 10/10! 

Business response:

We are so grateful for your wonderful feedback! We are pleased to hear that Kelly at our Toringdon location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon. 

Lorraine E.'s profile image
Lorraine E. 
on Birdeye

3 years ago

Very helpful. Always a smile. Excellent customer service. 

Business response:

Lorraine, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Ann G.'s profile image
Ann G. 
on Birdeye

3 years ago

Great customer service as well as being helpful and knowledgeable. 

Business response:

Ann, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,282 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.