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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,282 reviews
Select a rating
Jeff M.'s profile image
Jeff M. 
on Birdeye

3 years ago

The staff is great. I go in with questions and leave satisfied that I made the right choice in senior dog food. 

Business response:

Jeff, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon! 

Lashon B.'s profile image
Lashon B. 
on Birdeye

3 years ago

Awesome store! The best pet food store anywhere. My cat had digestive problems because of all of the terrible and unhealthy ingredients in cat food. It was so hard to find a store that offers premium, high quality food until Hollywood Feed came along. Now my cat not only keeps her food down, but has also gained weight and is much healthier and happier. Without HF, my cat would still be forced to eat food that was no good for her. I'm really grateful for them and I appreciate receiving outstanding customer service every t... read more

Business response:

Lashon, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Melanie B.'s profile image
Melanie B. 
on Birdeye

3 years ago

Very helpful and friendly staff 

Business response:

Melanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Anna B.'s profile image
Anna B. 
on Birdeye

3 years ago

I shop at Hollywood Feed to get snacks & bones for my dog. They have the best selection. Knowledgeable staff and very friendly. Love the great service! 

Business response:

Anna, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store. We're thrilled you're pleased with our service and hope to see you again soon! 

Lashon B.'s profile image
Lashon B. 
on Birdeye

3 years ago

Awesome store! The best pet food store anywhere. My cat had digestive problems because of all of the terrible and unhealthy ingredients in cat food. It was so hard to find a store that offers premium, high quality food until Hollywood Feed came along. Now my cat not only keeps her food down, but has also gained weight and is much healthier and happier. Without HF, my cat would still be forced to eat food that was no good for her. I'm really grateful for them and I appreciate receiving outstanding customer service every t... read more

Business response:

Lashon, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon! 

Melanie B.'s profile image
Melanie B. 
on Birdeye

3 years ago

Very helpful and friendly staff 

Business response:

Melanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Anna B.'s profile image
Anna B. 
on Birdeye

3 years ago

I shop at Hollywood Feed to get snacks & bones for my dog. They have the best selection. Knowledgeable staff and very friendly. Love the great service! 

Business response:

Anna, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store. We're thrilled you're pleased with our service and hope to see you again soon! 

Crystal M.'s profile image
Crystal M. 
on Birdeye

3 years ago

Excellent customer service on the front end by all employees, and expert grooming by Tammy and Trish for my standard poodles, for many years! 

Business response:

We truly appreciate your continued support and the great review, Crystal! We're so glad to have you and your pups as part of our Feed Family! Come back and see us again soon. 

Crystal M.'s profile image
Crystal M. 
on Birdeye

3 years ago

Excellent customer service on the front end by all employees, and expert grooming by Tammy and Trish for my standard poodles, for many years! 

Business response:

We truly appreciate your continued support and the great review, Crystal! We're so glad to have you and your pups as part of our Feed Family! Come back and see us again soon. 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,282 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.