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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service Friendly staff
Business response:
Andrea, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Tammy and Trish, our groomers, are simply the best! Not only do we love them, but more important our dog Nellie really loved them. They are two talented and wonderful ladies! Also, everyone that works there is professional, knowledgeable, and friendly! All the products are of excellent quality! We would never go anywhere else!
Business response:
Jim, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets.
great customer service - knowledgeable about all products in store!
Business response:
Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Associates are very friendly and attentive. Love to go to the location at Ballantyne!
Business response:
Claudia, we are THRILLED to hear about your wonderful experience at our Toringdon store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
I was searching for a new raw diet option for my adult cat. The staff was super helpful and provided lots of information.
Business response:
Lori, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
I was searching for a new raw diet option for my adult cat. The staff was super helpful and provided lots of information.
Business response:
Lori, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Very helpful with product knowledge.
Business response:
Robert, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.