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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very welcoming and informative staff. They were happy to help me navigate the store, (tried to) give my pup a treat, and informed me about special things the store offers. They have a great assortment of pet supplies. It was a little overwhelming to my pup and I, but we had a blast exploring the selection!
Business response:
Lauren, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Very welcoming and informative staff. They were happy to help me navigate the store, (tried to) give my pup a treat, and informed me about special things the store offers. They have a great assortment of pet supplies. It was a little overwhelming to my pup and I, but we had a blast exploring the selection!
Business response:
Lauren, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Always very helpful and so pleasant
Business response:
Hi Gordon & Bev, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
The staff are helpful, polite, always ready to advise, and are well informed on products. The groomers are outstanding, they do a wonderful job, and my dog loves both of them. The variety of items and food are exceptional. I would recommend, indeed have already recommended, Hollywood Feed to any pet owner who wants excellent all round customer service. Thank you Hollywood Feed!
Business response:
Elizabeth, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies!
Excellent service!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Shannon! We hope to see you again soon!
We've always been very pleased with the Grooming service offered.
Business response:
Carol, we’re very proud of the compliment on our groomer! It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
Consistently great service and advice!
Business response:
Sue, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Deliveries are always accurate and fast!
Business response:
Gena, thank you so much for this great feedback! We are thrilled to hear you are enjoying our Same Day Delivery service! We hope to see you again soon!
The customer service is always so wonderful here! They go out of their way to make sure you find exactly what you’re looking for. Always a wonderful experience! :)
Business response:
Emelie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.