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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Wonderful service and everything you could ask for to pamper your pet. Staff is knowledgeable and helpful. A big shout out to Trish in grooming who is amazing and the only person our 110 lb dog let’s clip his nails! Go in and take a look....I promise you won’t be disappointed
Business response:
Stacey, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies!
Great customer service Friendly staff
Business response:
Andrea, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Associates are very friendly and attentive. Love to go to the location at Ballantyne!
Business response:
Claudia, we are THRILLED to hear about your wonderful experience at our Toringdon store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Always friendly and very helpful
Business response:
Istvan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon
Tammy and Trish, our groomers, are simply the best! Not only do we love them, but more important our dog Nellie really loved them. They are two talented and wonderful ladies! Also, everyone that works there is professional, knowledgeable, and friendly! All the products are of excellent quality! We would never go anywhere else!
Business response:
Jim, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets.
great customer service - knowledgeable about all products in store!
Business response:
Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Associates are very friendly and attentive. Love to go to the location at Ballantyne!
Business response:
Claudia, we are THRILLED to hear about your wonderful experience at our Toringdon store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
My doggy smelled so good for a week straight after getting groomed. They are so personal and so wonderful inside the store. Thank you guys so much! Will be coming back as a regular.
Business response:
Shawntell, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual and pet's needs. We are thrilled that you were pleased with our efficient service, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,455 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.