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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2863 N High St, Columbus, OH, 43202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8536 reviews
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Donna M.'s profile image
Donna M. 
on Birdeye

a year ago

I love this store. The employees are always very nice and helpful. It’s my go to 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Becky Y.'s profile image
Becky Y. 
on Birdeye

a year ago

I can always count on the staff to help me choose products for my finicky cat. They are helpful and patient. Love going to this store. 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Kevin P.'s profile image
Kevin P. 
on Birdeye

a year ago

Always friendly and wanting to help 

Business response:

Kevin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Cameron H.'s profile image
Cameron H. 
on Birdeye

a year ago

I love this store. The staff are not just friendly but each time I come in with questions the guy working will always help or even pitch ideas of stuff to try. I have never been treated with a smile or with the effort this store puts in anyplace else. 

Business response:

Cameron, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more

Jennifer F.'s profile image
Jennifer F. 
on Birdeye

a year ago

The staff is amazing, friendly, knowledgeable and helpful. 

Becky Y.'s profile image
Becky Y. 
on Birdeye

a year ago

I can always count on the staff to help me choose products for my finicky cat. They are helpful and patient. Love going to this store. 

Business response:

Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!... read more

Donna M.'s profile image
Donna M. 
on Birdeye

a year ago

I love this store. The employees are always very nice and helpful. It’s my go to 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Kevin P.'s profile image
Kevin P. 
on Birdeye

a year ago

Always friendly and wanting to help 

Business response:

Kevin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Cameron H.'s profile image
Cameron H. 
on Birdeye

a year ago

I love this store. The staff are not just friendly but each time I come in with questions the guy working will always help or even pitch ideas of stuff to try. I have never been treated with a smile or with the effort this store puts in anyplace else. 

Business response:

Cameron, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to s... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 536 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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