Hollywood Feed's cover image
Claimed

This profile has been claimed by the business owner or representative.

Hollywood Feed

4.8
Get directions

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2863 N High St, Columbus, OH, 43202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8534 reviews
Select a rating
Becky V.'s profile image
Becky V. 
on Birdeye

a year ago

Electronic tracking for food purchases so a physical punch card is no longer needed. Staff are super friendly and knowledgeable 

Business response:

Becky, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

Friendly staff, clean store 

Business response:

Robert, Thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Cathy B.'s profile image
Cathy B. 
on Birdeye

a year ago

Helpful, friendly 

Cathy B.'s profile image
Cathy B. 
on Birdeye

a year ago

Helpful, friendly 

Donna D.'s profile image
Donna D. 
on Birdeye

a year ago

I'm a longtime guest of PetPeople and know their past and current staff well. ALWAYS the best customer service - especially from Chuck & Vinnie! Prices seem a bit lower although the pet self-wash has gone up (Boo)!! Got a good discount (20%) on 2 everyday breakaway (house) dog collars that Chuck pointed out. Store is still in transition over to Hollywood Feed planagrams/pricing so it's hard to comment on much else yet. 

Business response:

Donna, Thank you for your great review! At Hollywood Feed, we are dedicated and committed to you and your pets. We are pleased to hear that Chuck and Vinnie were able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our baths are part of the Frequent Feeder program. For every 12 baths, the 13th is free. We do want to keep hearing from you, especially as t... read more

Art M.'s profile image
Art M. 
on Birdeye

a year ago

Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed. 

Business response:

Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Laura J.'s profile image
Laura J. 
on Birdeye

a year ago

I heard that some of the prices went down but not on anything I regularly purchase. 

Business response:

Thank you for this feedback, Laura. Our Clintonville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We are sorry to hear you are disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the minimum prices that are required by the brands we carry. We do have a price match if you ever find an identical item cheaper somewhere else. We appreciat... read more

Art M.'s profile image
Art M. 
on Birdeye

a year ago

Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed. 

Business response:

Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Ellen S.'s profile image
Ellen S. 
on Birdeye

a year ago

Employees give excellent customer service at my clintonville store. If I needed anything special ordered Chuck or Vinny took care of it for me and made sure to let me know as soon as the product came in. My Gordons enjoyed the special event they recently did. I really appreciate the service they provide by carrying my heavy items to my SUV. I've been a patron there for a long time and will continue to go there. Thanks for making my dog food buying trips so much better. Ellen S 

Business response:

Ellen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Chuck and Vinny was able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank yo... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 534 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Thursday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com