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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Location details
2863 N High St, Columbus, OH, 43202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I'm a longtime guest of PetPeople and know their past and current staff well. ALWAYS the best customer service - especially from Chuck & Vinnie! Prices seem a bit lower although the pet self-wash has gone up (Boo)!! Got a good discount (20%) on 2 everyday breakaway (house) dog collars that Chuck pointed out. Store is still in transition over to Hollywood Feed planagrams/pricing so it's hard to comment on much else yet.
Business response:
Donna, Thank you for your great review! At Hollywood Feed, we are dedicated and committed to you and your pets. We are pleased to hear that Chuck and Vinnie were able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our baths are part of the Frequent Feeder program. For every 12 baths, the 13th is free. We do want to keep hearing from you, especially as t... read more
Employees give excellent customer service at my clintonville store. If I needed anything special ordered Chuck or Vinny took care of it for me and made sure to let me know as soon as the product came in. My Gordons enjoyed the special event they recently did. I really appreciate the service they provide by carrying my heavy items to my SUV. I've been a patron there for a long time and will continue to go there. Thanks for making my dog food buying trips so much better. Ellen S
Business response:
Ellen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Chuck and Vinny was able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank yo... read more
Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed.
Business response:
Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
I heard that some of the prices went down but not on anything I regularly purchase.
Business response:
Thank you for this feedback, Laura. Our Clintonville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We are sorry to hear you are disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the minimum prices that are required by the brands we carry. We do have a price match if you ever find an identical item cheaper somewhere else. We appreciat... read more
Staff at the North High St location in Columbus, OH Consistently provide thoughtful, knowledgeable, concise customer service with great recommendations on products as needed.
Business response:
Art, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
I'm a longtime guest of PetPeople and know their past and current staff well. ALWAYS the best customer service - especially from Chuck & Vinnie! Prices seem a bit lower although the pet self-wash has gone up (Boo)!! Got a good discount (20%) on 2 everyday breakaway (house) dog collars that Chuck pointed out. Store is still in transition over to Hollywood Feed planagrams/pricing so it's hard to comment on much else yet.
Business response:
Donna, Thank you for your great review! At Hollywood Feed, we are dedicated and committed to you and your pets. We are pleased to hear that Chuck and Vinnie were able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our baths are part of the Frequent Feeder program. For every 12 baths, the 13th is free. We do want to keep hearing from you, especially as t... read more
Employees give excellent customer service at my clintonville store. If I needed anything special ordered Chuck or Vinny took care of it for me and made sure to let me know as soon as the product came in. My Gordons enjoyed the special event they recently did. I really appreciate the service they provide by carrying my heavy items to my SUV. I've been a patron there for a long time and will continue to go there. Thanks for making my dog food buying trips so much better. Ellen S
Business response:
Ellen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Chuck and Vinny was able to provide you with the best possible service. Our Clintonville store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank yo... read more
I heard that some of the prices went down but not on anything I regularly purchase.
Business response:
Thank you for this feedback, Laura. Our Clintonville store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We are sorry to hear you are disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the minimum prices that are required by the brands we carry. We do have a price match if you ever find an identical item cheaper somewhere else. We appreciat... read more
Remove the horrible scent fans. I am sensitive to strong smells and I had to leave immediately. I emailed the contact email on your site. No one responded. I can’t shop in your store due to strong smell
Business response:
Thank you for reaching out to us. I am so sorry for your experience. I am escalating this complaint to our Operations Manager. The pumpkin spice scent comes from a scented oil machine that we use company wide, and every store has one. We aim to keep different unpleasant pet odors out of our stores. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. Your complaint has been sent to the Operations and Regional Manager of this location. If you would like to reach out t... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 683 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.