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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
3540 Keith Bridge Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service! Paid over phone, parked curbside & they put in trunk for me. Even before global pandemic I’ve always had great service!
Business response:
Thank you so much for this great feedback, Germaine! We are thrilled to hear you are enjoying our newest service, Curbside Pickup, as well as our everyday customer service! We hope to see you back again soon!
Excellent customer service! Just wish they would deliver my boys raw when I can’t get to the store. Great selection too!
Business response:
April, thank you so much for the positive review! We are so glad you are pleased with our customer service! I did want to let you know that we are able to deliver raw products (including freeze-dried and frozen products) using our Same Day Delivery service. This service is currently only available in limited areas, but you can check your address' eligibility for Same Day Delivery using the link below. Thank you again for the feedback, and we hope to see you soon! https://www.hollywoodfeed.com/content/same-day-delivery
I have loved the employees at the Keith Bridge Road location LONG before it was a Hollywood Feed store. They care about pets and people. Glad HF is maintaining the standards.
Business response:
Sara, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
The customer service is fine except I am concerned that it is the women that end up loading the heavy bags of deer corn that I purchase. That should be men lifting those heavy bags not women that weigh 120 lbs or less. Other than that everything is great.
Business response:
Thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! However, I am sorry to hear you were disappointed with how our team handles putting your deer corn purchases into your vehicle. All of our team members are trained on how to properly lift heavy objects to avoid injury. Thank you again for your feedback and we hope to see you again soon!
I have to say that this location has done such a great job at implementing all the social distancing criteria. I was still able to go in and get great advice on different treats for dogs that they have in their store. They even were able to help me find a wonderful gift for an elderly man that was feeling a little lonely during these times. Now he can look out his window and enjoy watching the birds eating from the bird feeder.
Business response:
Lacy, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to pra... read more
Very organized
Business response:
Judith, what a wonderful review, we thank you so much! We hope to see you again soon!
Excellent customer service! Just wish they would deliver my boys raw when I can’t get to the store. Great selection too!
Business response:
April, thank you so much for the positive review! We are so glad you are pleased with our customer service! I did want to let you know that we are able to deliver raw products (including freeze-dried and frozen products) using our Same Day Delivery service. This service is currently only available in limited areas, but you can check your address' eligibility for Same Day Delivery using the link below. Thank you again for the feedback, and we hope to see you soon! https://www.hollywoodfeed.com/content/same-day-delivery
It’s been a difficult time for everyone the past few months and it is comforting seeing Hollywood follow the health guidelines, which are uncomfortable in general, and still keep the upbeat personalities and great customer service. Keep it up!
Business response:
Thank you so much for this wonderful review, Jordan! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to p... read more
Great customer service! Paid over phone, parked curbside & they put in trunk for me. Even before global pandemic I’ve always had great service!
Business response:
Thank you so much for this great feedback, Germaine! We are thrilled to hear you are enjoying our newest service, Curbside Pickup, as well as our everyday customer service! We hope to see you back again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,936 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.