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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff welcomed me as soon as I walked in. They knew exactly what food my cats normally get. They offered to help carry some heavy items to my car. They are not only friendly but very knowledgeable too.
Business response:
Thank you so much for the kind words, Katie! We're so happy to hear that our Feed Team at our University Heights Hollywood Feed made you and your cats feel welcome. We love helping our customers find exactly what they need, and it’s great to know that we were able to make your visit a little easier. Come back and see us anytime—we’ll be ready to help again!
We are always greeted at the door when we come in. They help us find the dog food we want.
Business response:
Cheryl, we're so glad to hear that you always feel welcomed at our University Heights Hollywood Feed Store! A friendly greeting at the door and help finding the perfect dog food—sounds like we’re doing our job right! We love making sure every visit is a smooth one, and we can’t wait to see you and your pup again soon! Thanks for the fantastic review!
Excellent and helpful for return of item.
Business response:
Thank you for the 5-star review! Here at Hollywood Feed we pride ourselves in great customer service and to make any and all processes easy! We can't wait to see you again!
Staff is always helpful
Business response:
We're pleased to hear that our staff is always helpful. Thank you for your positive feedback.
Helpful and available. Kinda expensive on the doggy treats.
Business response:
We value your input and appreciate your feedback. We strive to provide the best products for your furry friends and will take your comments into consideration. Thank you for choosing Hollywood Feed.
Great customer service, every time Thanks
Business response:
We're glad to hear you had a great experience with our customer service! Thank you for your feedback.
staff was very cordial and fun
Business response:
Thank you for your positive feedback, John! We're glad to hear that our staff at Hollywood Feed was cordial and fun. We appreciate your support and look forward to serving you again in the future.
Robin is always wonderful! She reminded me about the current sales and I was able to pick up a few extra items I hadn't planned to get. My pup was super excited when I got home!
Business response:
Eileen thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Robin was able to provide you with the best possible service. Our #429 - University Heights store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
The person helping me was very helpful.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, Marlene, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 310 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.