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13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff extremely friendly, knowledgeable and helpful. Always have the products I need or want. An added benefit: my pup LOVES to visit
Business response:
We are thrilled to hear such wonderful feedback, Rebecca! It warms our hearts to know that our staff's friendly, knowledgeable, and helpful nature made such a great impression, and that we always have the products you need. We love that your pup enjoys visiting us too — tail wags are honestly our favorite form of approval! We can't wait to see you and your furry friend again soon!
The woman who helped me was knowledgeable, friendly, and checked me out promptly. It’s why I go to that store particularly because everyone is so friendly and knowledgeable.
Business response:
We are delighted to hear about your wonderful experience, Katie! It's fantastic to know that our team member made such a great impression with her knowledge, friendliness, and efficiency. At Hollywood Feed, we take pride in having a crew that truly loves helping pet parents like you, and your kind words remind us why we do what we do. We look forward to seeing you again soon!
Excellent pet store!!!! The staff is so helpful and friendly.. My cat’s food has to be ordered and it is always there when I need it. Staff always able to answer any questions or offer suggestions. Very pleasant shopping experience.
Business response:
Thank you immensely, Karen! We are so happy to hear that our staff has been helpful and friendly, and that your cat's food is always ready when you need it. It's wonderful to know that your shopping experience has been such a pleasant one, and that our team has been able to answer your questions and offer great suggestions. We look forward to continuing to serve you and your furry family member at Hollywood Feed!
Staff recognized me, even though had been a while. Helpful with a question.
Business response:
Thank you immensely, Dan! It truly warms our hearts to know that our team recognized you even after some time had passed — that kind of personal connection is something we work hard to build and maintain with every customer. We are so glad our staff was also able to help you with your question and make your visit a great one. We look forward to seeing you again soon at Hollywood Feed, where our team is always here to assist you and your furry family members!
Service was professional and prompt. The layout of the store changed from my last visit two years again but I was able to find what I need. Prices are also reasonable.
Business response:
We are excited to hear about your positive experience, Jose! It's wonderful to know that our team provided you with professional and prompt service during your visit. We understand that store layouts can change over time, and we're glad you were still able to find everything you needed despite the updates since your last visit two years ago. Your feedback about our reasonable prices is greatly appreciated, as we work hard to offer quality products at fair values for our customers.
I was greeted upon entry and assist with my purchase. Sales rep was knowledgeable and readily addressed my guestions and concerns.
Business response:
Thank you for taking the time to share your wonderful experience, Mardy! We're delighted to hear that our team greeted you warmly upon entry and provided knowledgeable assistance with your purchase. It's fantastic that our sales representative was able to readily address all your questions and concerns, this level of personalized service is exactly what we strive to deliver every day. Your positive feedback helps us continue to maintain the high standards our customers deserve and expect from Hollywood Feed.
The employee was knowledgeable, friendly and was able to help me find the products I was seeking quickly and efficiently. She then helped me check out and helped me put them in my car. I’ve used Hollywood for years because of service like that and because the quality of the products too.
Business response:
Thank you Katie for sharing your wonderful experience with us! We're so pleased to hear that our team member provided you with knowledgeable and friendly service, helping you find exactly what you needed quickly and efficiently. It's great to know that she went the extra mile by assisting you with checkout and loading your items into your car. Your loyalty over the years truly motivates us to continue delivering exceptional service and high-quality products that meet your pet's needs.
cashier was extremely friendly, greeted us and asked if we needed help as soon as we came in
Business response:
Thank you for taking the time to share! We're delighted our cashier provided such friendly, welcoming service from the moment you walked in.
The store associate was very friendly and helpful.
Business response:
Thank you immensely for recognizing our friendly and helpful associate. We're honored to provide excellent service.
Hollywood Feed has a 4.9 star rating with 403 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.