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Hollywood Feed
- Pet Stores
- University Heights, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in University Heights, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why H... read more
Location details
13932 Cedar Rd, University Heights, OH, 44118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The person helping me was very helpful.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, Marlene, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Went in to bath my dog and walked out with a new brand of dog food. Staff was very knowledgeable and very helpful finding a comparable dog food. Customer for life!
Great customer service!!
Love the staff there. Always very helpful.
Love this store
Business response:
Keela, we are so glad you love our store so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Every single staff member I have encountered at this site has been helpful and knowledgeable. Even though the products I purchase are more expensive than what can be gotten at the grocery store it's worth it. I know that I am doing the right thing for my animals and the right thing for me!
Business response:
Thank you Andrea for the wonderful review! We are happy that they were able to give you the best customer service and help you find the best products for your furbaby. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon! At Hollywood Feed, we have a price-match guarantee if there are other retailers selling at a lower price. Please contact us at bark@hollywood... read more
Excellent service from start to finish
Business response:
Hi Petra, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. Thank you for being part of the Hollywood Feed family, and we hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members ... read more
Excellent customer service. Knowledgeable staff.
Business response:
Thank you Melissa for the kind words! We appreciate your continued support! Our University Heights store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. ... read more
Helpful staff!
Business response:
Janice, Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Universi... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 313 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.