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Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Location details
7363 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I went for the Christmas in July said that I received numerous emails on last week and the store had no idea what I was talking about and had none of the items shown online as in stock at that store.
Business response:
Mandy, thank you for reaching out and letting us know! At Hollywood Feed, we strive to provide an excellent experience and quality customer service during every visit, so I'm sorry to hear the Christmas in July sale was not prepared when you arrived at the store. I have escalated this to the Regional Manager, Michael, of the Olive Branch location so he can address and correct this issue with our staff. If you would like to add further feedback regarding your experience at our store, please contact Michael through the emai... read more
I went for the Christmas in July said that I received numerous emails on last week and the store had no idea what I was talking about and had none of the items shown online as in stock at that store.
Business response:
Mandy, thank you for reaching out and letting us know! At Hollywood Feed, we strive to provide an excellent experience and quality customer service during every visit, so I'm sorry to hear the Christmas in July sale was not prepared when you arrived at the store. I have escalated this to the Regional Manager, Michael, of the Olive Branch location so he can address and correct this issue with our staff. If you would like to add further feedback regarding your experience at our store, please contact Michael through the emai... read more
Yesterday I came to this location to get my dog a shock collar. Both of my sisters have worked at Hollywood Feed and suggested it to me. I came in and my boyfriend asked where they were located so we could get one. The employee asked why one of our dogs needed them. We told her what he was doing and she replied “I’m not giving you a shock collar for that your dog needs to be trained.” She continued to tell us that our dog growling at us, running away, peeing on furniture and tearing things up on furniture was we may need to ... read more
Business response:
We appreciate you taking the time to leave us with your feedback, Natalie! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Olive Branch location. We know that every dog is different, and that each pup has their own specific needs. Our company's goal is to provide a helping hand in finding the products that will help your dog to thrive. We certainly do not want any of our guests to be made to feel badly about their choices or f... read more
Yesterday I came to this location to get my dog a shock collar. Both of my sisters have worked at Hollywood Feed and suggested it to me. I came in and my boyfriend asked where they were located so we could get one. The employee asked why one of our dogs needed them. We told her what he was doing and she replied “I’m not giving you a shock collar for that your dog needs to be trained.” She continued to tell us that our dog growling at us, running away, peeing on furniture and tearing things up on furniture was we may need to ... read more
Business response:
We appreciate you taking the time to leave us with your feedback, Natalie! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Olive Branch location. We know that every dog is different, and that each pup has their own specific needs. Our company's goal is to provide a helping hand in finding the products that will help your dog to thrive. We certainly do not want any of our guests to be made to feel badly about their choices or f... read more
I’ve been to Hollywood Feed many times and this was the first time the cashier was very rude.
Business response:
Thank you for taking the time to leave us a review, Cindy! We always appreciate feedback from our customers as it helps our company learn and improve. I'm sorry to hear you had an unpleasant experience with our cashier, as we strive to have all our teams provide excellent service for every customer! I have escalated this to the regional manager of this location, Micheal, so he can address and correct this issue with our team. If you would like to reach out directly about your visit, please email him at michael@hollywoodfeed... read more
I’ve been to Hollywood Feed many times and this was the first time the cashier was very rude.
Business response:
Thank you for taking the time to leave us a review, Cindy! We always appreciate feedback from our customers as it helps our company learn and improve. I'm sorry to hear you had an unpleasant experience with our cashier, as we strive to have all our teams provide excellent service for every customer! I have escalated this to the regional manager of this location, Micheal, so he can address and correct this issue with our team. If you would like to reach out directly about your visit, please email him at michael@hollywoodfeed... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,103 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.