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Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Location details
7363 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great staff, always helpful and polite
Great staff, always helpful and polite
Great customer service, always willing to help
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Great customer service, always willing to help
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Great customer service and very helpful.
Great customer service and very helpful.
Registers still have not been reverted to the customer service first method.
Business response:
Thank you so much for reaching out to us and sharing your thoughts. We truly appreciate you taking the time to contact us. I completely understand that changes in the checkout experience can bring up questions, and I want to reassure you that our goal is always to make things easier and more comfortable for our customers. We are transitioning to a Front Face System as part of our effort to create a more personal, welcoming environment. By removing the bulky counters, we're hoping to make interactions feel more open and frie... read more
I spend around 200 a month at this store without ever having an issue. We are now 2 hours into delivery and find out they are running to Nesbit out of the OB store and it will be another 45 min. Yes I forgot to order during the day but this is Bs. Usually only takes about an hour.
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. Our Same Day Delivery process is meant to provide efficient service for our customers who are in a pinch. Therefore, I am sorry to hear about your experience with our Olive Branch store. While Hollywood Feed's Same Day Delivery program aims to service as many fur babies as possible, our goal is to always deliver in about an hour. While we are happy to know we have delivered withi... read more
I spend around 200 a month at this store without ever having an issue. We are now 2 hours into delivery and find out they are running to Nesbit out of the OB store and it will be another 45 min. Yes I forgot to order during the day but this is Bs. Usually only takes about an hour.
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. Our Same Day Delivery process is meant to provide efficient service for our customers who are in a pinch. Therefore, I am sorry to hear about your experience with our Olive Branch store. While Hollywood Feed's Same Day Delivery program aims to service as many fur babies as possible, our goal is to always deliver in about an hour. While we are happy to know we have delivered withi... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,226 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.