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Hollywood Feed
- Pet Stores
- Olive Branch, MS
About this business
Location details
7363 Goodman Rd, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service and very helpful.
I spend around 200 a month at this store without ever having an issue. We are now 2 hours into delivery and find out they are running to Nesbit out of the OB store and it will be another 45 min. Yes I forgot to order during the day but this is Bs. Usually only takes about an hour.
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. Our Same Day Delivery process is meant to provide efficient service for our customers who are in a pinch. Therefore, I am sorry to hear about your experience with our Olive Branch store. While Hollywood Feed's Same Day Delivery program aims to service as many fur babies as possible, our goal is to always deliver in about an hour. While we are happy to know we have delivered withi... read more
I spend around 200 a month at this store without ever having an issue. We are now 2 hours into delivery and find out they are running to Nesbit out of the OB store and it will be another 45 min. Yes I forgot to order during the day but this is Bs. Usually only takes about an hour.
Business response:
Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. Our Same Day Delivery process is meant to provide efficient service for our customers who are in a pinch. Therefore, I am sorry to hear about your experience with our Olive Branch store. While Hollywood Feed's Same Day Delivery program aims to service as many fur babies as possible, our goal is to always deliver in about an hour. While we are happy to know we have delivered withi... read more
Service is just ok. Concerned more with boxes piled all over the store. Can't get thru to shop. Prices are way to high and they just keep going up. Price gouging is illegal! Research it!
Business response:
Sherry, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible. Therefore, I am sorry to hear that your recent shopping experience and interactions with the staff at our Olive Branch location didn't meet our high standards of service. We are also sor... read more
Service is just ok. Concerned more with boxes piled all over the store. Can't get thru to shop. Prices are way to high and they just keep going up. Price gouging is illegal! Research it!
Business response:
Sherry, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible. Therefore, I am sorry to hear that your recent shopping experience and interactions with the staff at our Olive Branch location didn't meet our high standards of service. We are also sor... read more
Please open a store in Hattiesburg, MS.
Business response:
Hayden, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We take pride in the services we offer, the products we sell, and the pets and people we help every day. Your suggestion will be passed to our Real Estate Team for consideration. They are always looking for new markets and this feedback will be helpful for them. Thank you for shopping and being a part Hollywood Feed family! We look forward to seeing you again soon!
Please open a store in Hattiesburg, MS.
Business response:
Hayden, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We take pride in the services we offer, the products we sell, and the pets and people we help every day. Your suggestion will be passed to our Real Estate Team for consideration. They are always looking for new markets and this feedback will be helpful for them. Thank you for shopping and being a part Hollywood Feed family! We look forward to seeing you again soon!
I have been getting fresh and natural cat litter for years, always in green bag (it is even shown on web site) this time I asked for unscented as always and told him green bag, when got home, green bags, have some let from last time so am sure) but these say fragrence, so now I have to return these 3 bags, one of my cats is 14 and has lymphoma so do not want to upset especially, SO NOW i HAVE TO BRING BACK 3 BAGS AND HAVE THEM LUGGED INTO STORE, AND THEN WHAT, not happy
Business response:
Thank you for taking the time to reach out to us, Ruth. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your interactions with the staff at our Olive Branch location missed the mark. I had made sure to escalate your complaint to the Regional Manager of this location, Michael, so that they can address this matter with the team. I was relieved to hear that... read more
I have been getting fresh and natural cat litter for years, always in green bag (it is even shown on web site) this time I asked for unscented as always and told him green bag, when got home, green bags, have some let from last time so am sure) but these say fragrence, so now I have to return these 3 bags, one of my cats is 14 and has lymphoma so do not want to upset especially, SO NOW i HAVE TO BRING BACK 3 BAGS AND HAVE THEM LUGGED INTO STORE, AND THEN WHAT, not happy
Business response:
Thank you for taking the time to reach out to us, Ruth. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your interactions with the staff at our Olive Branch location missed the mark. I had made sure to escalate your complaint to the Regional Manager of this location, Michael, so that they can address this matter with the team. I was relieved to hear that... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,066 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.