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Hollywood Feed - Birmingham, MI
- Pet Stores
- Birmingham, MI
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Birmingham, MI. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
33801 Woodward Ave, Birmingham, MI, 48009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Leilani was instrumental in getting me into the store for the first time! She was recommended by the Primal Rep, Anne Hutchens and she is as wonderful as we were told! I visited the store on her suggestion. The store is beautiful. Everyone was fabulous and friendly! Thank you !! I'll be back for supplies for Grace, my Irish Setter!
Business response:
We're thrilled to hear about your positive experience with Leilani and our store! Thank you for choosing Hollywood Feed for Grace's supplies. We look forward to seeing you again soon.
Always helpful and suggested another place I could find something quickly, they didn't happen to carry.
Business response:
Thank you for your positive review, Ann! We're glad to hear that our team was helpful and able to suggest another place for you to find what you needed. We appreciate your feedback and hope to assist you again in the future.
Clean store ….as usual!! Always greeted as soon as I enter. Efficient great staff!
Business response:
Thank you for your kind words, Cassandra! We're thrilled to hear that you had a positive experience at our store. Our team takes pride in providing a clean and welcoming environment, and we're glad to know that you feel greeted and well-served. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (248) 792-3963. We appreciate your support and look forward to serving you again soon!
Everyone was friendly, helpful and knowledgeable!
Business response:
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedba... read more
Wonderful!
Business response:
Thank you for your kind words, Mary! We're thrilled to hear that you had a wonderful experience with us. If you ever need anything, don't hesitate to reach out to us at (248) 792-3963.
Great staff. As a new fur parent, I had a ton of questions. Patiently answered all of my questions.
One particular sales person inserted herself into a query I had regarding a product that would help deter my dog from ripping out fur. She recommended a product she used on her own dog… I bought it and it worked !
Business response:
David, thank you for the amazing review! We are so glad we could offer a helpful recommendation for you and your pup. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
I love going there
Business response:
Paulette, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
i had very excellent customer service during my visit. i don't live in that area but the salesperson told me about a location near me. i will now go there. in a day and time of poor customer service this salesperson (I can't remember her name) was AMAZING. Kudos.
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback, Audrey! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 260 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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