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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Western Springs, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more

Location details

4700 Gilbert Ave, Western Springs, IL, 60558, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8253 reviews
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Lynn B.'s profile image
Lynn B. 
on Birdeye

2 years ago

Great place, wonderful people helping find what you want or neede,. 

Business response:

Lynn, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Val M.'s profile image
Val M. 
on Birdeye

2 years ago

Always clean love the dog spa ! 

Business response:

Val, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Kimkea L H.'s profile image
Kimkea L H. 
on Birdeye

2 years ago

Great location and wonderful customer service. 

Business response:

Kimkea, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Ray S.'s profile image
Ray S. 
on Birdeye

2 years ago

Friendly and helpful staff. Great customer service. Wide variety of pet foods and products. 

Business response:

Ray, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Lynn B.'s profile image
Lynn B. 
on Birdeye

2 years ago

Great place, wonderful people helping find what you want or neede,. 

Business response:

Lynn, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon! 

Val M.'s profile image
Val M. 
on Birdeye

2 years ago

Always clean love the dog spa ! 

Business response:

Val, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Pamella C.'s profile image
Pamella C. 
on Birdeye

2 years ago

The people who work there are really nice! And our newly adopted cat, Poker Chip, is very happy with his food. -- Pamella Christensen 

Business response:

Pamella, thank you for the wonderful review! We are so happy that Poker Chip is enjoying our products and that you are enjoying the great customer service we aim for. Thank you so much for your continued support! We hope to see you again soon!  

Pamella C.'s profile image
Pamella C. 
on Birdeye

2 years ago

The people who work there are really nice! And our newly adopted cat, Poker Chip, is very happy with his food. -- Pamella Christensen 

Business response:

Pamella, thank you for the wonderful review! We are so happy that Poker Chip is enjoying our products and that you are enjoying the great customer service we aim for. Thank you so much for your continued support! We hope to see you again soon!  

Midge R.'s profile image
Midge R. 
on Birdeye

2 years ago

Your Corporate transition is wonderful and seamless! My cat food is always in stock and that is everything to me, as I have two senior sick cats who are my hospice patients! Your staff, some of whom may have left your Western Springs Store or some may still be there, went above and beyond in the finite details of Customer Service. Rachel, Maddie, Daniel, Veronica, and so many more who were more than helpful to me, especially during the days when shipments were scarce. I am always accorded some kind of pricing considerati... read more

Business response:

Hi Midge, thank you so much for your 5-star review! We are delighted to hear that the Western Springs staff have been taking such excellent care of you and your kitties. We are so proud of our new stores, and we truly appreciate your support. Please don't hesitate to reach out should you or the kitties need anything, we would be glad to assist! Thank you for being part of the Hollywood Feed family! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 253 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.