This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Western Springs, IL
About this business
Location details
4700 Gilbert Ave, Western Springs, IL, 60558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff are great. My biggest complaint is that the new owners discontinued the spa cards. My husband and I are senior citizens so the dog wash area allows us to give our dog a bath without hurting our backs.
Business response:
Thank you Debbie for the wonderful review! Western Springs has an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service. I have reached out to that store, and they let me know that we do still have a self wash, and with Hollywood Feed we have a Bathing Program where if you use the self wash 12 times the 13th is free +tax. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
The staff are great. My biggest complaint is that the new owners discontinued the spa cards. My husband and I are senior citizens so the dog wash area allows us to give our dog a bath without hurting our backs.
Business response:
Thank you Debbie for the wonderful review! Western Springs has an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service. I have reached out to that store, and they let me know that we do still have a self wash, and with Hollywood Feed we have a Bathing Program where if you use the self wash 12 times the 13th is free +tax. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
I wish I wasn't moving because this would be my new favorite store. Excellent customer service and excellent products
Business response:
Marianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I wish I wasn't moving because this would be my new favorite store. Excellent customer service and excellent products
Business response:
Marianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always very helpful
Business response:
Trisha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always very helpful
Business response:
Trisha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
A great place to buy high quality food for your pets. The staff are always helpful and professional. There is a place to wash your dog and many great pet products. The treats are made with quality ingredients! There is really everything you need for your pets. I’m so glad this store is in my neighborhood!
Business response:
Katharine, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more
Small store changes / products will require some customer patience
Business response:
Cindie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
A great place to buy high quality food for your pets. The staff are always helpful and professional. There is a place to wash your dog and many great pet products. The treats are made with quality ingredients! There is really everything you need for your pets. I’m so glad this store is in my neighborhood!
Business response:
Katharine, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 334 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.