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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Western Springs, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more

Location details

4700 Gilbert Ave, Western Springs, IL, 60558, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8250 reviews
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Trisha L M.'s profile image
Trisha L M. 
on Birdeye

2 years ago

Always very helpful 

Business response:

Trisha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Cindie S.'s profile image
Cindie S. 
on Birdeye

2 years ago

Small store changes / products will require some customer patience 

Business response:

Cindie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Katharine W.'s profile image
Katharine W. 
on Birdeye

2 years ago

A great place to buy high quality food for your pets. The staff are always helpful and professional. There is a place to wash your dog and many great pet products. The treats are made with quality ingredients! There is really everything you need for your pets. I’m so glad this store is in my neighborhood! 

Business response:

Katharine, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more

Cindie S.'s profile image
Cindie S. 
on Birdeye

2 years ago

Small store changes / products will require some customer patience 

Business response:

Cindie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Katharine W.'s profile image
Katharine W. 
on Birdeye

2 years ago

A great place to buy high quality food for your pets. The staff are always helpful and professional. There is a place to wash your dog and many great pet products. The treats are made with quality ingredients! There is really everything you need for your pets. I’m so glad this store is in my neighborhood! 

Business response:

Katharine, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more

Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

Great service. My order was delivered early the next morning. Very impressive! 

Business response:

Robert, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

Great service. My order was delivered early the next morning. Very impressive! 

Business response:

Robert, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service! 

Kimkea L H.'s profile image
Kimkea L H. 
on Birdeye

2 years ago

Great location and wonderful customer service. 

Business response:

Kimkea, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Ray S.'s profile image
Ray S. 
on Birdeye

2 years ago

Friendly and helpful staff. Great customer service. Wide variety of pet foods and products. 

Business response:

Ray, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 250 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.