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Hollywood Feed
- Pet Stores
- Western Springs, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Western Springs, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Holl... read more
Location details
4700 Gilbert Ave, Western Springs, IL, 60558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff are great. My biggest complaint is that the new owners discontinued the spa cards. My husband and I are senior citizens so the dog wash area allows us to give our dog a bath without hurting our backs.
Business response:
Thank you Debbie for the wonderful review! Western Springs has an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service. I have reached out to that store, and they let me know that we do still have a self wash, and with Hollywood Feed we have a Bathing Program where if you use the self wash 12 times the 13th is free +tax. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Great customer service
Business response:
Lauren, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
Great customer service
Business response:
Sid, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff are great. My biggest complaint is that the new owners discontinued the spa cards. My husband and I are senior citizens so the dog wash area allows us to give our dog a bath without hurting our backs.
Business response:
Thank you Debbie for the wonderful review! Western Springs has an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service. I have reached out to that store, and they let me know that we do still have a self wash, and with Hollywood Feed we have a Bathing Program where if you use the self wash 12 times the 13th is free +tax. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
I wish I wasn't moving because this would be my new favorite store. Excellent customer service and excellent products
Business response:
Marianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I wish I wasn't moving because this would be my new favorite store. Excellent customer service and excellent products
Business response:
Marianne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always very helpful
Business response:
Trisha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Always very helpful
Business response:
Trisha, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Small store changes / products will require some customer patience
Business response:
Cindie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 243 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.
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