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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Location details
13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly and customer focused
Business response:
We are thrilled to hear you found our team friendly and customer focused. Your feedback means everything to us.
Greeted by staff when we entered, help offered, had the products we were looking for, staff pointed out that we could donate a can of food to local animal shelter, but we’re not pushy about it, pointed out that two of the items we were buying at a buy two get one free offer, overall a good experience with good products.
Business response:
Thank you so much for sharing your experience! We’re delighted to hear that our team greeted you warmly, helped you find what you needed, and made you aware of special promotions and our donation opportunities in a friendly, non-pushy way. We love supporting local animal shelters and always want to give our customers the chance to be part of that effort if they’d like. It’s also wonderful to know that you were able to take advantage of our Buy Two, Get One Free offer—our goal is to help you get the best value while shopping ... read more
The team was friendly, knowledgeable and helpful. Great shopping experience
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive shopping experience with our team. Providing friendly, knowledgeable, and helpful service is always our goal, and it’s great to know we delivered on that promise. We truly appreciate you choosing to shop with us and look forward to welcoming you back soon!
Love this store. Employees super sweet and helpful. I have 6 pets so I order food through their delivery service. Orders are always right and delivered super fast. Love dropping in the store and find a great variety of products.
Business response:
Thank you immensely for loving our store! We appreciate your loyalty with your 6 pets and are thrilled our delivery service works perfectly for you.
Selection is fantastic however employees are often pushy… I have no doubt either management or corporate is requiring their employees to act this way and it’s a common customer service model however I don’t know when businesses will learn that customers don’t enjoy being asked if they are finding everything alright 15 times in a 5 minute shopping trip. A quick greeting at the door is all that’s needed. If customers need help they will ask for it. The employees all seem super nice but it’s really annoying when you are being b... read more
Business response:
Thank you for shopping at Hollywood Feed. We truly appreciate your continued support and the trust you place in us to care for your pet’s needs. We’re reaching out to let you know that an item currently included in your Autoship—[Product Name]—has been discontinued and will no longer be available for purchase. Because of this, we have removed the item from your upcoming Autoship order and all future shipments. We understand how important consistency is for you and your pet, and we sincerely apologize for any inconvenience ... read more
Customer service was excellent. The staff took the time to explain multiple products in depth, even providing a history of the company and their overall values. Top notch!
Business response:
Thank you for such a thoughtful review! We're so glad to hear that our team provided you with an excellent experience and took the time to walk you through our products and company values. At Hollywood Feed, we’re passionate about not only offering high-quality products but also sharing our knowledge so you can make the best choices for your pet. We appreciate you recognizing our team's dedication and look forward to seeing you again soon!
Everyone at our PetPeople/Hollywood Feed location on Leesville and Strickland has been so kind, empathetic and supportive as we had to say goodbye to three of our dogs this year. It is heartbreaking. Our new puppy Max comes into the store with us and the staff at PetPeople/Hollywood Feed are wonderful! Thanks!
Business response:
We are deeply touched by your kind words and appreciate you sharing your experience with us. Our team at PetPeople/Hollywood Feed strives to provide compassionate support during difficult times, especially when it comes to beloved pets. Losing three dogs in a year is truly heartbreaking, and we're honored to have been able to offer some comfort during that challenging period. On a brighter note, we're delighted that your new puppy Max enjoys visiting our store. It's always a pleasure to see him and to assist you with his nee... read more
Store employees were very helpful and courteous!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always shop at Hollywood.
Business response:
Thank you for your continued support, Joe! We very much appreciate it and we hope to see you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.7 star rating with 479 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.