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Hollywood Feed - Charlotte, NC
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
2400 Park Rd, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
They're great
Business response:
Thank you for the 5-Stars, Katherine! We truly appreciate your kind words!
Love the store, love the products and especially love the people. They are very knowledgeable, helpful and most of all kind.
Business response:
Zoe, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The staff is always accessible, knowledgeable and friendly. I trust the product mix more than what I typically see at other pet store chains. However, since being bought by Hollywood Feed, several products that are staples in our house have been unavailable. I have begun to shop for these items online and will likely continue to do so unless those items return.
Business response:
Sharon, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Your account was escalated to our buying team and we believe we have found the product you are looking for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific need... read more
Fantastic place to go, the ladies there were super helpful in finding my puppy a good harness, and they were absolutely wonderful to talk to. Petsmart has never done that for me before. I love going to this place!
Business response:
Andrea, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Staff is incredible! Extremely knowledgeable! Won’t shop anywhere else after my last few trips here.
Business response:
Mike, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
The staff is always accessible, knowledgeable and friendly. I trust the product mix more than what I typically see at other pet store chains. However, since being bought by Hollywood Feed, several products that are staples in our house have been unavailable. I have begun to shop for these items online and will likely continue to do so unless those items return.
Business response:
Sharon, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Your account was escalated to our buying team and we believe we have found the product you are looking for! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific need... read more
Fantastic place to go, the ladies there were super helpful in finding my puppy a good harness, and they were absolutely wonderful to talk to. Petsmart has never done that for me before. I love going to this place!
Business response:
Andrea, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Staff is incredible! Extremely knowledgeable! Won’t shop anywhere else after my last few trips here.
Business response:
Mike, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
very helpful!
Business response:
Casey, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 249 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open on Saturday at 9:00 a.m.
Need help? Contact us.
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