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Hollywood Feed - Charlotte, NC

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

2400 Park Rd, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9249 reviews
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Kellie M.'s profile image
Kellie M. 
on Birdeye

a year ago

I adore PetPeople. The Park Rd. location is top notch when it comes to overall customer service. The team is consistently upbeat, helpful, courteous and kind…not only to me, but also to my dog, Harlan. While I live closer to the Strawberry Hill store, I will make go out of my way to solely patronize the Park Rd. location. 

Business response:

Kellie, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! 

Andrea K.'s profile image
Andrea K. 
on Birdeye

a year ago

Love shopping here. Always so helpful! 

Business response:

Andrea, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Nick C.'s profile image
Nick C. 
on Birdeye

a year ago

Everyone is friendly and willing to help 

Business response:

Thank you for being our 5-star customer, Nick! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Our Dilworth store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations! Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We unde... read more

Merritt W.'s profile image
Merritt W. 
on Birdeye

a year ago

A simple online order from me and before the end of that day my ordered item arrived. Perfectly filled, packed, and delivered to my door. I love a business which backs up everything it says it will do. . .by doing it! A 6th star because you are among the few businesses I'm familiar with who operate as efficiently and honestly as you do. 

Business response:

Merritt, I announce to the room that we had a six-star review! Thank you so very much! We are really proud of our delivery program. We are a very open company with customers and employees all around. We only trust companies who are open with us as well. We believe in honesty. We also believe in doing what is right by our customers from beginning to end and even beyond that. We are always here for you because we know we are helping you take care of pets that are important parts of your family. Thank you again, and we cannot ... read more

Andrea K.'s profile image
Andrea K. 
on Birdeye

a year ago

Love shopping here. Always so helpful! 

Business response:

Andrea, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Nick C.'s profile image
Nick C. 
on Birdeye

a year ago

Everyone is friendly and willing to help 

Business response:

Thank you for being our 5-star customer, Nick! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Our Dilworth store has a great team and we are proud of them! They are a true symbol of what Hollywood Feed stands for and we are happy they have exceeded your expectations! Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We unde... read more

Merritt W.'s profile image
Merritt W. 
on Birdeye

a year ago

A simple online order from me and before the end of that day my ordered item arrived. Perfectly filled, packed, and delivered to my door. I love a business which backs up everything it says it will do. . .by doing it! A 6th star because you are among the few businesses I'm familiar with who operate as efficiently and honestly as you do. 

Business response:

Merritt, I announce to the room that we had a six-star review! Thank you so very much! We are really proud of our delivery program. We are a very open company with customers and employees all around. We only trust companies who are open with us as well. We believe in honesty. We also believe in doing what is right by our customers from beginning to end and even beyond that. We are always here for you because we know we are helping you take care of pets that are important parts of your family. Thank you again, and we cannot ... read more

Zoe W.'s profile image
Zoe W. 
on Birdeye

a year ago

Love the store, love the products and especially love the people. They are very knowledgeable, helpful and most of all kind. 

Business response:

Zoe, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Katherine M.'s profile image
Katherine M. 
on Birdeye

a year ago

They're great 

Business response:

Thank you for the 5-Stars, Katherine! We truly appreciate your kind words! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 249 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Sunday at 10:00 a.m. 

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