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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more

Location details

2400 Park Rd, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9246 reviews
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Brittany D.'s profile image
Brittany D. 
on Birdeye

a year ago

Excellent customer service and selection of in-stock products. Every time I walk in I am greeted by a friendly team member who is always willing to assist. They even offer to carry bags to the car, which is a nice touch! It's the only place I go for my dog food, treat, etc. needs. 

Business response:

Brittany, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to ... read more

Kathy P.'s profile image
Kathy P. 
on Birdeye

a year ago

Great store and wonderful customer service! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Carolyn A.'s profile image
Carolyn A. 
on Birdeye

a year ago

I'm always happy with my experience at this PetPeople location. Everyone is so helpful, friendly, and knowledgeable! 

Business response:

Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training class... read more

Lisa D.'s profile image
Lisa D. 
on Birdeye

a year ago

Everyone is always helpful and knowledgeable! 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Taylor M... read more

Sarah F.'s profile image
Sarah F. 
on Birdeye

a year ago

Always friendly and willing to help bring the food bags to my car. Will always go back 

Business response:

Thank you Sarah for the kind words! We appreciate your continued support! Our Dilworth store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for ... read more

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

a year ago

Always helpful and positive. 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Caleb R.'s profile image
Caleb R. 
on Birdeye

a year ago

Everyone working there is so completely and totally friendly and helpful! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Elizabeth D.'s profile image
Elizabeth D. 
on Birdeye

a year ago

Great customer service, Helpful, very polite, good prices and good recommendations. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Elizabeth D.'s profile image
Elizabeth D. 
on Birdeye

a year ago

Great customer service, Helpful, very polite, good prices and good recommendations. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 246 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Friday at 9:00 a.m. 

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