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Hollywood Feed

4.8

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Evanston, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2672 Green Bay Rd, Evanston, IL, 60201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8184 reviews
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S C.'s profile image
S C. 
on Birdeye

a year ago

We are always greeted by a staff person when we walk in and the staff are always so helpful!!! When we bring in our pooch, they always pay attention to her and offer a treat! We love the great array of products but especially support the store because of the staff! 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Richard E.'s profile image
Richard E. 
on Birdeye

a year ago

Great service very helpful fair price 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Phyllis B.'s profile image
Phyllis B. 
on Birdeye

a year ago

As soon as I walked in, someone was there to help me and she knew exactly where what I needed and she told me the best deal. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Julie W.'s profile image
Julie W. 
on Birdeye

a year ago

Staff was so helpful, and I found just what I needed for our cat 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Phyllis B.'s profile image
Phyllis B. 
on Birdeye

a year ago

As soon as I walked in, someone was there to help me and she knew exactly where what I needed and she told me the best deal. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Richard E.'s profile image
Richard E. 
on Birdeye

a year ago

Great service very helpful fair price 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Julie W.'s profile image
Julie W. 
on Birdeye

a year ago

Staff was so helpful, and I found just what I needed for our cat 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! 

Elizabeth K.'s profile image
Elizabeth K. 
on Birdeye

2 years ago

I had great customer service. I called from CIncinnati,Ohio to have a delivery to my son in CHicago for his dog and cats. Since I am not very computer literate the sales women took all the information over the phone and the food was delivered the day I called!!!! 

Business response:

Elizabeth , thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward t... read more

Elizabeth K.'s profile image
Elizabeth K. 
on Birdeye

2 years ago

I had great customer service. I called from CIncinnati,Ohio to have a delivery to my son in CHicago for his dog and cats. Since I am not very computer literate the sales women took all the information over the phone and the food was delivered the day I called!!!! 

Business response:

Elizabeth , thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward t... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 184 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.