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Hollywood Feed
- Pet Stores
- Evanston, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Evanston, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
2672 Green Bay Rd, Evanston, IL, 60201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Want very much to support local. PLEASE straighten out your rewards program. It was screwed up as Pet People, and last week found out the transition to Hollywood was not smooth.
Business response:
Thank you for taking the time to reach out to us, Linda. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. During the merger not all accounts were transitioned successfully and we apologize for that. But our teams have been working diligently ... read more
Always friendly staff and my dog food is always available
Business response:
Christine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always friendly staff and my dog food is always available
Business response:
Christine, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service!
Business response:
Thank you Pam for the 5-stars! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Easy to order… amazing, fast, on-time home delivery. My only wish was that I could have tipped the delivery guy at order time… because I never have cash.
Business response:
Steve, we are thrilled you're pleased with our speedy Same Day Delivery Service. We always want to be there for our customers in a pinch, and we're so glad to hear it has come in handy for you! In regards to your request for a tip section on our website, we actually do have a place where you can tip the driver on our website. If you ever have an issue finding it, please use the support button on the bottom left corner of our website so we can help you out. Thank you for this amazing feedback. We hope to see you again soon!
Great customer service!
Business response:
Thank you Pam for the 5-stars! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Easy to order… amazing, fast, on-time home delivery. My only wish was that I could have tipped the delivery guy at order time… because I never have cash.
Business response:
Steve, we are thrilled you're pleased with our speedy Same Day Delivery Service. We always want to be there for our customers in a pinch, and we're so glad to hear it has come in handy for you! In regards to your request for a tip section on our website, we actually do have a place where you can tip the driver on our website. If you ever have an issue finding it, please use the support button on the bottom left corner of our website so we can help you out. Thank you for this amazing feedback. We hope to see you again soon!
Everyone at this store is super friendly and helpful. It is always nice whenever I walk in the store that at least one and usually more go out of their way to say hi and ask if I need any help. Awesome!
Business response:
Jim, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Excellent and friendly service. Store inviting, clean, and great products.
Business response:
Elisa, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 178 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.