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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Evanston, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2672 Green Bay Rd, Evanston, IL, 60201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8165 reviews
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J S.'s profile image
J S. 
on Birdeye

2 months ago

Dayna and her team are amazing! Not sure who likes seeing them more... me or my dog! I think we are bias though because they always make great suggestions. 

Business response:

Thank you for your kind words! We're thrilled to hear that you and your dog enjoy visiting our store. Our team takes pride in providing excellent service and offering helpful suggestions. We appreciate your support and look forward to serving you both again soon. 

Kathy W.'s profile image
Kathy W. 
on Birdeye

3 months ago

Always friendly. Greets you when you walk in the door. Great to you my dog. Asks if they can give her treats and if she has any allergies. Overall always a great experienceūüėä!¬†

Business response:

Dear Kathy, Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you always have a great experience at Hollywood Feed. Our team strives to provide exceptional customer service and care for your furry friends. If you ever need anything, please don't hesitate to reach out to us at (847) 905-0272. We look forward to seeing you and your dog again soon! 

Joan G.'s profile image
Joan G. 
on Birdeye

9 months ago

I love the in-store customer service, but the website for same-day ordering is a little clunky. I'm a loyal customer! 

Carrie D.'s profile image
Carrie D. 
on Birdeye

10 months ago

the manager for both the evanston and deerfield store ben backwards to help me with the order. The website stated the evanston store had something in stock but it did not. They had the deerfield store bring it to their store and then delivered the item to my house. That was true customer service. Thank you 

Business response:

Carrie, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon! Taylor M. Customer Service Hollywood Fee... read more

Gerri W.'s profile image
Gerri W. 
on Birdeye

10 months ago

Great products and very attentive and knowledgeable employees. Highly recommend! 

Business response:

Gerri, Thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We hope to see you soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in ... read more

Stephany C.'s profile image
Stephany C. 
on Birdeye

10 months ago

Great customer services 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Rhonda C.'s profile image
Rhonda C. 
on Birdeye

10 months ago

Our salesperson was excellent and I am sorry I do not have his name! Great experience and all of our questions were answered! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Paula S.'s profile image
Paula S. 
on Birdeye

10 months ago

Very friendly staff 

Business response:

Paula, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon! Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Judy B.'s profile image
Judy B. 
on Birdeye

11 months ago

Great customer service!! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 165 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.