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Hollywood Feed

4.8
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Evanston, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more

Location details

2672 Green Bay Rd, Evanston, IL, 60201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.8172 reviews
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146
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Marsha B.'s profile image
Marsha B. 
on Birdeye

a year ago

Like to use the dog wash and everyone is very helpful. 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Jill L.'s profile image
Jill L. 
on Birdeye

a year ago

great service and knowledge people 

Business response:

Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Jill L.'s profile image
Jill L. 
on Birdeye

a year ago

great service and knowledge people 

Business response:

Jill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Judy B.'s profile image
Judy B. 
on Birdeye

a year ago

In stock with what I needed. Helpful staff 

Business response:

Judy, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!  

Judy B.'s profile image
Judy B. 
on Birdeye

a year ago

In stock with what I needed. Helpful staff 

Business response:

Judy, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!  

Linda E.'s profile image
Linda E. 
on Birdeye

a year ago

Want very much to support local. PLEASE straighten out your rewards program. It was screwed up as Pet People, and last week found out the transition to Hollywood was not smooth. 

Business response:

Thank you for taking the time to reach out to us, Linda. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. During the merger not all accounts were transitioned successfully and we apologize for that. But our teams have been working diligently ... read more

Amy H.'s profile image
Amy H. 
on Birdeye

a year ago

Delivery is so fast, it has made my life so much easier 

Linda E.'s profile image
Linda E. 
on Birdeye

a year ago

Want very much to support local. PLEASE straighten out your rewards program. It was screwed up as Pet People, and last week found out the transition to Hollywood was not smooth. 

Business response:

Thank you for taking the time to reach out to us, Linda. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. During the merger not all accounts were transitioned successfully and we apologize for that. But our teams have been working diligently ... read more

Amy H.'s profile image
Amy H. 
on Birdeye

a year ago

Delivery is so fast, it has made my life so much easier 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.8 star rating with 172 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m.