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Honda of Indian Trail
- Car Dealers
- Indian Trail, NC
About this business
Location details
4918 US-74, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
I've been doing research for a few weeks on purchasing a new car. I've been speaking and emailing with several different dealerships throughout this process. I'm sure others can relate that after awhile it's hard to keep track of whom you've contacted and what they said, etc. The car buying process is usually a stressful time for most people. Well it looks like I inquired about a car at Metro Honda more than once. Here is the email response I received: "We have sent you a price on the vehicle and you said, "Thank you for yo... read more
Still waiting on a car key from a car I purchased in May of 2016. I have emailed and called repeatedly. They just ignore you. Avoid this place. There are so many better dealers in the area.
RecommendedWe had searched on line for new CRV and they had good inventory of what we wanted we've had bad buying experience with Scott clark and them hounding us monthly to trade in trade up so refused to deal there. We walked in n told the sales folks in showroom what we were looking for. Walked out to the lot showed us an found what we wanted walked in n started paper work they checked stock and found us the one we saw on line in the color we wanted processed paperwork made downpayment got keys n drove away. Would say the time to g... read more
Customer service here is very poor. I've been trying to get in touch with someone for three weeks but only get transferred to voicemail that no one will return.
I was at Metro Thursday drove thru the lot parked in front of building got out walked to the left & looked at new red honda in front then looked at cars near it went inside looked at the awful green car then the black honda in front of it.one salesman walked by talking to a young lady [ HE DID SPEAK TO ME }but kept walking i sort of wandered a little found a chair at door sat down and watched& listened to them as they walked past me on their phones. NO ONE ASKED IF I NEEDED HELP OR EVEN SEEM TO NOTICE I WAS THERE.There were... read more
Would never do business there. We have tried for over 4 months to get our airbag recall work done. Have gotten a total run around. "We don't have the part in, will be a while, will let you know when we have it" and they never did. Service manager Jimmy Bass did not return my call, nor did the general manger Kris Childs. Very poor customer service. Finally I decided to try another dealership. Hendrick Honda had the part and made an appointment for next week to fix our car and will provide a loaner for the day. Metro won't be ... read more
My family, including my Mother, my daughters and myself have always owned a Honda. Great car. For the first time I can honestly say. I will never buy another one nor will any of my family. Not because they are not good cars because they are. It is the service departments that actually rob you blind. I will be so glad when I never have to go back there. Poor very poor service.
What I thought would be a very exciting experience for me turned out the be awful. This was my first time buying a car and I have had nothing but problems since the day I bought my car. My saleperson was not personable and acted like he didn't care if we bought a car or not so we started dealing with the sales manager who was very nice. If it hadn't of been for him I definitely would have taken my business elsewhere. The financial department messed all of my stuff up. Charged me for extra things I did not ask for or was told... read more
Have been trying to call for the last 20 minutes, their phone line rings once and a message says "all circuits are busy please try again later" I have messaged them on facebook and still have not received any kind of service. This is very poor customer service!
Frequently asked questions about Honda of Indian Trail
How is Honda of Indian Trail rated?
Honda of Indian Trail has a 4.5 star rating with 4,859 reviews.
When is Honda of Indian Trail open?
Honda of Indian Trail is open now. It will close at 8:00 p.m.