Honda of Indian Trail

Sliter Jackie 

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2 years ago

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Kelly Sides 

on Facebook

2 years ago

Beware! I had this service department replace my lower control arms and front struts on my 2014 Odyssey. The prices they charged for the parts was pretty high so I assumed they were original Honda parts. Found out later that they had got the parts from O’Reilly’s for less than half the cost of original. I tried to get a refund for the difference but only got, “well, they have a lifetime warranty”. I would think that if they would have installed original Honda parts, they would have had a lifetime warranty also so this excuse... read more

Josie Pressley 

on Facebook

2 years ago

By far one of the worst dealerships you could ever finance a vehicle through. Customer service sucks, they don’t know what they’re doing and only see you as money in their pocket, They don’t check the cars properly before you sign papers and will turn off check engine lights just for it to pass emissions. Then when you try to get into touch with anyone about the issues you’ll get the run around or never get a return call back, they also will say they’ll cover something under warranty and never will. Will 100% be speaking to ... read more

Chuck Howard 

on Facebook

3 years ago

1st off buying the car was decent ok experience , being shown the car while it was filthy wasn't a big deal or so I thought at the time although I thought a bit unusual . Until the following day I went to the car wash in the day light only to notice all of the tiny scratches and other bad paint problems . Anyway on to the service at hand . It took around 3 months, 2 trips to the dealership( 1 hr 20 min each way) and 4 phone calls 2 of which never got returned (I left messages), but the service manager informed me I had been ... read more

Jenny Price 

on Facebook

3 years ago

Worst experience buying a car ever, from the sale to the service. Too much to list. 

Kent Wagoner 

on Facebook

3 years ago

YOU BETTER MAKE 100% SURE OF WHAT YOU AGREE TO. YOU MAKE THE DEAL IN OFFICE, NEXT THING YOU KNOW YOU'VE BEEN CHEATED OUT OF ANOTHER $5,000 AND NO ID A HOW. THESE GUYS ARE THE TRUE DEFINITION OF A USED CAR SALESMAN. LIE RIGHT TO YOUR FACE TO GET YOU TO SIGN THEIR DOCS. RUN FROM THIS PLACE HOLD YOUR WALLET OR POCKETBOOK. THIEVES!!!!!!!!!! 

Daniel Fine 

on Facebook

3 years ago

I'm leaving a one star review due to Honda allowing a baffoon to be employed as a Sales Manager for the used side. I had good service from Tracy and Dennis. Greg on the other hand completely lead with rudeness from the get go. The price I saw was 22,773 and I offered 18,900. Its a used car. The worst they could say is no (and maybe get closer to what they want), but instead I was told no I need to look for another car. Like what? I called for that car. He told me I should buy from another dealership. Also just the tone with... read more

AJ Gilbert 

on Facebook

3 years ago

Bought a truck from here that has been in the shop more than it has been on the road. When I came to buy it nothing was wrong with it so they claimed no repairs other than one simple thing. I buy the truck drive it back 4 hrs home and 2 days later I’m on side of the road with almost $3000 worth of work that the warranty they sold me won’t cover. And then they proceed to tell me they didn’t know anything about this problem and now it’s my problem. The staff was no help and now I’m stuck with a $40,000 mistake. And nobody ther... read more

Gina Morris Ard 

on Facebook

3 years ago

When I tell you this was the absolute worst experience I have ever had purchasing a vehicle. I wouldn’t recommend this dealership to anyone. Ever. Knew I was coming to pick up my new car at 8:30 that morning. Waited hours on the accounting department to send my bill of sale to my bank. Arrived at the dealership around 3:30pm. My car wasn’t even ready. Had to wait HOURS for my windows to be tinted and then my car to be detailed. Ended up leaving around 7:30-8:00 that evening. Customer service is great until they make the sell... read more