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Honda of Indian Trail
- Car Dealers
- Indian Trail, NC
About this business
Location details
4918 US-74, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
I bought a car from Honda of Indian Trail May 28, 2022. To this day, August 1st 2022, I still have not received my permanent tags and title!! The workers there don’t respond to emails or return calls/voicemails. Not only that, but you’ll end up paying over $1,000 what the car is listed for, even when paying cash. You’ll come to an “agreement” with a sales manager then later have to sign documents with different SET fees far less then what they just tried to convince you to pay. The sales guy will say, “well you already agree... read more
I purchased my car last year and the experience was awful. I was only given one key and it was broken. The windshield had a chip in it and I was assured by my salesperson and the sales manager that they did something to the chip to keep it from spreading and cracking. I asked if it would be a problem in the future and was told it wouldn’t be. Now the place has cracked and is spreading. When I called my salesperson his suggestion to fix this problem was to come in and trade in my car! They aren’t standing behind the work done... read more
Business response:
Leah, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Glenn Grosso GM GGrosso@hudsonauto.com
As a veteran who joined as the tours came down on 9-11, I would suggest my fellow battle buddies who served or are serving be very careful. When I inquired about a vehicle, my phone continued to ring and I receive many messages. I was told many conflicting things. I was told whatever it took to drive while in pain to come see the vehicle in question that was misleading. After the trip no one would return my calls or emails. It is horrible that many of us spent months away from our families to be thanked for our service in th... read more
If you’re thinking of selling your vehicle, run far and fast from this dealership as you can. I had a KBB instant cash offer. They had a vendor come to my home and look at my car. Gave me a price (in writing) that we could agree on. Once we got to the dealership, it was a whole different story. They said the car was covered in hail damage (it wasn’t) and they cut the price down by 3k. Took the car to Carmax and they gave us an offer almost 1k than the original agreed upon price at Honda of Indian Trail. If you want more for ... read more
Business response:
Nicole, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Glenn Grosso GM GGrosso@hudsonauto.com
Horrible service department. Staff is not friendly, rude, and demonstrates no concern or regard for customer questions. Service manager is no better and obviously the service department employees emulate his behavior. Buyer beware. Honda is not what it used to be. Was on site with an issue. I asked to speak to a manager. The “managers” were in a meeting and refused to break from the meeting to address a customer concern.
I am so happy I did not buy my car from here. Met a man named Brandon who claimed to be a manager, called me and offered me 1000 over asking price on my car. I made the 45 minute trip out there on good faith and once I got there, as expected it was just bait and hook. Luckily, I’m not an absolute imbecile. He told me they would not accept my loan from my bank and that I needed to apply at Honda. Which is false and he just wanted to make the 1000 off me from interest. Car salesman like him are the reason I hate car shopping... read more
i am never one to do this and I wish I could say I recommend Honda of Indian Trail but after my experience and begging somebody to help me, I’ll never step foot in this place again.. 3/31/2021 I bought a 2021 Honda Civic. 3 days after I bought the car, I noticed scratches on the trunk of my car. I contacted my salesman Shon Moye about it and he told me to bring it in that Saturday to have them look at it. I call Shon Friday and tell him I’m dropping it off after work and he proceeds to tell me he can’t get it looked at until... read more
Glenn Grosso and Brian Bacha were aware of criminal activity by their sales manager Charles Lee Lawrence jr. Charles purchased a car in mine and his name without my consent. Glenn and Brian the general sales managers refused to take action. They gave Charles (their sales manager) another license plate after I continuously told them I did not consent to the purchase. I also told them I had just bought a brand new car from them a week earlier. (Which I regret, I had to ask for a copy of my contract and the copy of the unau... read more
Recommendedeverything went smooth they didn't waste my time it was prompt and efficient
Business response:
Thank you for choosing our dealership, Anita! We appreciate your recommendation!
Frequently asked questions about Honda of Indian Trail
How is Honda of Indian Trail rated?
Honda of Indian Trail has a 4.5 star rating with 4,460 reviews.
When is Honda of Indian Trail open?
Honda of Indian Trail is open now. It will close at 8:00 p.m.