Honda of Indian Trail

Jenny Price 

on Facebook

3 years ago

Worst experience buying a car ever, from the sale to the service. Too much to list. 

Kent Wagoner 

on Facebook

3 years ago

YOU BETTER MAKE 100% SURE OF WHAT YOU AGREE TO. YOU MAKE THE DEAL IN OFFICE, NEXT THING YOU KNOW YOU'VE BEEN CHEATED OUT OF ANOTHER $5,000 AND NO ID A HOW. THESE GUYS ARE THE TRUE DEFINITION OF A USED CAR SALESMAN. LIE RIGHT TO YOUR FACE TO GET YOU TO SIGN THEIR DOCS. RUN FROM THIS PLACE HOLD YOUR WALLET OR POCKETBOOK. THIEVES!!!!!!!!!! 

Daniel Fine 

on Facebook

3 years ago

I'm leaving a one star review due to Honda allowing a baffoon to be employed as a Sales Manager for the used side. I had good service from Tracy and Dennis. Greg on the other hand completely lead with rudeness from the get go. The price I saw was 22,773 and I offered 18,900. Its a used car. The worst they could say is no (and maybe get closer to what they want), but instead I was told no I need to look for another car. Like what? I called for that car. He told me I should buy from another dealership. Also just the tone with... read more

AJ Gilbert 

on Facebook

3 years ago

Bought a truck from here that has been in the shop more than it has been on the road. When I came to buy it nothing was wrong with it so they claimed no repairs other than one simple thing. I buy the truck drive it back 4 hrs home and 2 days later I’m on side of the road with almost $3000 worth of work that the warranty they sold me won’t cover. And then they proceed to tell me they didn’t know anything about this problem and now it’s my problem. The staff was no help and now I’m stuck with a $40,000 mistake. And nobody ther... read more

Gina Morris Ard 

on Facebook

3 years ago

When I tell you this was the absolute worst experience I have ever had purchasing a vehicle. I wouldn’t recommend this dealership to anyone. Ever. Knew I was coming to pick up my new car at 8:30 that morning. Waited hours on the accounting department to send my bill of sale to my bank. Arrived at the dealership around 3:30pm. My car wasn’t even ready. Had to wait HOURS for my windows to be tinted and then my car to be detailed. Ended up leaving around 7:30-8:00 that evening. Customer service is great until they make the sell... read more

Joan Parent 

on Facebook

  Recommended

3 years ago

Well..just another day in Paradise!! We were going to go the grocery store. Simple I thought. Half hour maybe? Went to get in the car parked in the garage. The car wouldnt start..totally dead. After some thought and trial & error actions finding nothing else is the problem, Richard jumps the car and wallah!! It started. Went to a local mechanic garage for a new battery for a quick fix. They didn’t have the right kind in stock and would have to order. I said..no thanks we need it today. Went on to the dealership as we knew th... read more

Jewel JeNay 

on Facebook

3 years ago

I purchased a vehicle on June 3rd from this location, and have had nothing but problems with finalizing my deal since then. It is well past 30 days and I still have not received my regular state plates. My 30 days tags information has since then washed off. Because not a single person from this dealership has reached out to me concerning the matter since my purchase, I then decided to reach out to investigate myself. I was met with constant run around as no one could get me information why I wasn’t given my plates let alone ... read more

Stephanie Holstein 

on Facebook

3 years ago

I bought a car from Honda of Indian Trail May 28, 2022. To this day, August 1st 2022, I still have not received my permanent tags and title!! The workers there don’t respond to emails or return calls/voicemails. Not only that, but you’ll end up paying over $1,000 what the car is listed for, even when paying cash. You’ll come to an “agreement” with a sales manager then later have to sign documents with different SET fees far less then what they just tried to convince you to pay. The sales guy will say, “well you already agree... read more

Leah Stanford 

on Facebook

3 years ago

I purchased my car last year and the experience was awful. I was only given one key and it was broken. The windshield had a chip in it and I was assured by my salesperson and the sales manager that they did something to the chip to keep it from spreading and cracking. I asked if it would be a problem in the future and was told it wouldn’t be. Now the place has cracked and is spreading. When I called my salesperson his suggestion to fix this problem was to come in and trade in my car! They aren’t standing behind the work done... read more